Customer Service Representative Jobs in Byram, MS

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 62 Jobs

Member Service Representative

  • Utica, MS (19 miles from Byram, MS)
  • 2 days ago
  • Utica, MS (19 miles from Byram, MS)
  • 2 days ago

Credit Union located in Utica is seeking a Member Services Representative to join their team! This position is full time, Monday-Friday, 8AM-5PM. The Member Service Representative is responsible...

Customer Service Representative III

  • Jackson, MS (8 miles from Byram, MS)
  • 2 days ago
  • Jackson, MS (8 miles from Byram, MS)
  • 2 days ago

Characteristics of Work See MSPB Careers for information regarding this classifications Health/Prescription Insurance Eligible employees have the opportunity to participate in the state's health...

Customer Service Representative - PT R0171902

  • Jackson, MS (8 miles from Byram, MS)
  • 3 days ago
  • Jackson, MS (8 miles from Byram, MS)
  • 3 days ago

This is a Job Description for a Customer Service Representative -- PT in Jackson, MS.Summary: Immediately hiring!...

Customer Service Representative - Onsite- Jackson/ Ridgeland Area

  • Ridgeland, MS (18 miles from Byram, MS)
  • 3 days ago
  • Ridgeland, MS (18 miles from Byram, MS)
  • 3 days ago

Required Start date: 5/28/25 SHIFT IS MONDAY- FRIDAY Fully Onsite position Office Location: Jackson area Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives...

Customer Service Rep (5970) - 902 West Government Street

  • Brandon, MS (24 miles from Byram, MS)
  • 3 days ago
  • Brandon, MS (24 miles from Byram, MS)
  • 3 days ago

Company Description As the leaves start to blow, let us help you bring in some extra dough! Central Mississippi Pizza (CMS) is locally owned and operated! While SAFELY being #1 in every community,...

ACSC CS Agent 1 Level 1

  • Jackson, MS (8 miles from Byram, MS)
  • 3 days ago
  • Jackson, MS (8 miles from Byram, MS)
  • 3 days ago

**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....

Customer Service Rep

  • Jackson, MS (8 miles from Byram, MS)
  • 3 days ago
  • Jackson, MS (8 miles from Byram, MS)
  • 3 days ago

Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...

Customer Relations Specialist - South MS

  • Pearl, MS (11 miles from Byram, MS)
  • 5 days ago
  • Pearl, MS (11 miles from Byram, MS)
  • 5 days ago

### **Customer Relations Specialist - South MS**The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success...

Customer Care Specialist I / R8545 / Clinton, MS

  • Clinton, MS (13 miles from Byram, MS)
  • 7 days ago
  • Clinton, MS (13 miles from Byram, MS)
  • 7 days ago

This Position is for a Customer Care Specialsit I with a work location in Clinton, MS. Job Summary: The Customer Care Specialist I assists members or providers with routine service inquiries. Must...

Customer Service Associate - Temporary

  • Madison, MS (24 miles from Byram, MS)
  • 8 days ago
  • Madison, MS (24 miles from Byram, MS)
  • 8 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Care Rep-Grants Ferry

  • Jackson, MS (8 miles from Byram, MS)
  • 9 days ago
  • Jackson, MS (8 miles from Byram, MS)
  • 9 days ago

Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:...

Customer Service Clerk-Pm & weekends

  • Clinton, MS (13 miles from Byram, MS)
  • 10 days ago
  • Clinton, MS (13 miles from Byram, MS)
  • 10 days ago

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and...

CPC Processor Customer Service

  • Jackson, MS (8 miles from Byram, MS)
  • 10 days ago
  • Jackson, MS (8 miles from Byram, MS)
  • 10 days ago

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Remote Work

Customer Care Rep-Grant's Ferry

  • Jackson, MS (8 miles from Byram, MS)
  • 10 days ago
  • Jackson, MS (8 miles from Byram, MS)
  • 10 days ago

Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:...

Customer Service Representative

  • Madison, MS (24 miles from Byram, MS)
  • 11 days ago
  • Madison, MS (24 miles from Byram, MS)
  • 11 days ago

Company Description Quality Logistics Systems, Inc. is a third-party logistics and transportation company with over 30 years of experience, specializing in personal, quality customer service and...

Demographic Data for Byram, MS

Moving to Byram, MS? Find some basic demographic data about Byram, MS below.


Local
National
14,022
249
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Byram, MS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Byram, MS offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Byram, MS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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