Customer Service Representative Jobs in Brandon, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative III
- Jackson, MS (19 miles from Brandon, MS)
- 1 day ago
- Jackson, MS (19 miles from Brandon, MS)
- 1 day ago
Characteristics of Work See MSPB Careers for information regarding this classifications Health/Prescription Insurance Eligible employees have the opportunity to participate in the state's health...
Customer Service Representative - PT R0171902
- Jackson, MS (19 miles from Brandon, MS)
- 2 days ago
- Jackson, MS (19 miles from Brandon, MS)
- 2 days ago
This is a Job Description for a Customer Service Representative -- PT in Jackson, MS.Summary: Immediately hiring!...
Customer Service Representative - Onsite- Jackson/ Ridgeland Area
- Ridgeland, MS (22 miles from Brandon, MS)
- 2 days ago
- Ridgeland, MS (22 miles from Brandon, MS)
- 2 days ago
Required Start date: 5/28/25 SHIFT IS MONDAY- FRIDAY Fully Onsite position Office Location: Jackson area Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives...
Customer Service Rep (5970) - 902 West Government Street
- Brandon, MS
- 2 days ago
- Brandon, MS
- 2 days ago
Company Description As the leaves start to blow, let us help you bring in some extra dough! Central Mississippi Pizza (CMS) is locally owned and operated! While SAFELY being #1 in every community,...
- Jackson, MS (19 miles from Brandon, MS)
- 2 days ago
- Jackson, MS (19 miles from Brandon, MS)
- 2 days ago
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
- Jackson, MS (19 miles from Brandon, MS)
- 2 days ago
- Jackson, MS (19 miles from Brandon, MS)
- 2 days ago
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
Customer Relations Specialist - South MS
- Pearl, MS (14 miles from Brandon, MS)
- 4 days ago
- Pearl, MS (14 miles from Brandon, MS)
- 4 days ago
### **Customer Relations Specialist - South MS**The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success...
Customer Care Specialist I / R8545 / Jackson, MS
- Jackson, MS (19 miles from Brandon, MS)
- 6 days ago
- Jackson, MS (19 miles from Brandon, MS)
- 6 days ago
This Position is for a Customer Care Specialsit I with a work location in Jackson, Clinton, or Ridgeland, MS. Job Summary: The Customer Care Specialist I assists members or providers with routine...
Customer Service Associate - Temporary
- Madison, MS (23 miles from Brandon, MS)
- 7 days ago
- Madison, MS (23 miles from Brandon, MS)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Care Rep-Grants Ferry
- Jackson, MS (19 miles from Brandon, MS)
- 8 days ago
- Jackson, MS (19 miles from Brandon, MS)
- 8 days ago
Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:...
CPC Processor Customer Service
- Jackson, MS (19 miles from Brandon, MS)
- 9 days ago
- Jackson, MS (19 miles from Brandon, MS)
- 9 days ago
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Remote WorkCustomer Care Rep-Grant's Ferry
- Jackson, MS (19 miles from Brandon, MS)
- 9 days ago
- Jackson, MS (19 miles from Brandon, MS)
- 9 days ago
Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:...
Customer Service Representative
- Madison, MS (23 miles from Brandon, MS)
- 10 days ago
- Madison, MS (23 miles from Brandon, MS)
- 10 days ago
Company Description Quality Logistics Systems, Inc. is a third-party logistics and transportation company with over 30 years of experience, specializing in personal, quality customer service and...
Customer Service Rep(05932) - 5545 Robinson Rd
- Jackson, MS (19 miles from Brandon, MS)
- 10 days ago
- Jackson, MS (19 miles from Brandon, MS)
- 10 days ago
Job Description As a CMS Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Retail Customer Service Associate
- Madison, MS (23 miles from Brandon, MS)
- 13 days ago
- Madison, MS (23 miles from Brandon, MS)
- 13 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Demographic Data for Brandon, MS
Moving to Brandon, MS? Find some basic demographic data about Brandon, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Brandon, MS
Highest Education Level
Customer Service Representatives in Brandon, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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