Customer Service Representative Jobs in Booneville, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Baldwyn
- Baldwyn, MS (9 miles from Booneville, MS)
- 1 day ago
- Baldwyn, MS (9 miles from Booneville, MS)
- 1 day ago
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
Customer Service Representative
- Corinth, MS (18 miles from Booneville, MS)
- 2 days ago
- Corinth, MS (18 miles from Booneville, MS)
- 2 days ago
Service Center Corinth JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative
- Corinth, MS (18 miles from Booneville, MS)
- 3 days ago
- Corinth, MS (18 miles from Booneville, MS)
- 3 days ago
Store 2721537: 100 Hwy 72 E, Corinth, Mississippi 38834 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Booneville, MS, USA | Hourly | 17.00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Full Time | Health, Dental, Vision Coverage, and other...
Remote WorkBooneville, MS, USA | Hourly | 17 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Full Time | Health, Dental, Vision Coverage, and other employee...
Remote WorkMeet or exceed individual, department and company goals Qualifications High school diploma or GED required. 2+ years Customer Service Call Center experience or comparable experience required....
- Saltillo, MS (19 miles from Booneville, MS)
- 30+ days ago
- Saltillo, MS (19 miles from Booneville, MS)
- 30+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Rep(05992) - 1102 Hwy 72 E
- Corinth, MS (18 miles from Booneville, MS)
- 90+ days ago
- Corinth, MS (18 miles from Booneville, MS)
- 90+ days ago
Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven tending, take orders, assist customers,...
Customer Service Rep(05957) - 805 City Ave
- Ripley, MS (20 miles from Booneville, MS)
- 90+ days ago
- Ripley, MS (20 miles from Booneville, MS)
- 90+ days ago
Company Description Dominos Pizza Franchise Job Description Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and...
Customer Service Rep(05993) - 201 Walmart Cir
- Booneville, MS
- 90+ days ago
- Booneville, MS
- 90+ days ago
Join our team and become a part of the no. 1 pizza company in the world! Flexible part time hours! Job Duties include making pizzas and other products, oven tending, take orders, assist customers,...
- Corinth, MS (18 miles from Booneville, MS)
- 90+ days ago
- Corinth, MS (18 miles from Booneville, MS)
- 90+ days ago
Responsive recruiter We are Jackson Hewitt, Working Hard for the Hardest Working. In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a...
Demographic Data for Booneville, MS
Moving to Booneville, MS? Find some basic demographic data about Booneville, MS below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Booneville, MS
Highest Education Level
Customer Service Representatives in Booneville, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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