Customer Service Representative Jobs in Biloxi, MS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Pascagoula, MS (21 miles from Biloxi, MS)
- 8 hours ago
- Pascagoula, MS (21 miles from Biloxi, MS)
- 8 hours ago
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Customer Service Representative, Full or Part Time
- Ocean Springs, MS (8 miles from Biloxi, MS)
- 2 days ago
- Ocean Springs, MS (8 miles from Biloxi, MS)
- 2 days ago
Store 2723461: 1104 Bienville Blvd, Ocean Springs, Mississippi 39564 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
- Gulfport, MS (10 miles from Biloxi, MS)
- 3 days ago
- Gulfport, MS (10 miles from Biloxi, MS)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Biloxi, MS, USA | Hourly | 17.00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Full Time | Health, Dental, Vision Coverage, and other employee...
Remote WorkCustomer Service Representative Sales and Service (HYBRID)
- Ocean Springs, MS (8 miles from Biloxi, MS)
- 4 days ago
- Ocean Springs, MS (8 miles from Biloxi, MS)
- 4 days ago
Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!...
Customer Service Representative
- Gulfport, MS (10 miles from Biloxi, MS)
- 4 days ago
- Gulfport, MS (10 miles from Biloxi, MS)
- 4 days ago
Help at Home is hiring a Care Supervisor!** **Now offering weekly pay!** Help at Home, LLCis the nation's leading provider of high quality care and support solutions. Our goal is to enable the...
Customer Service Representative
- Ocean Springs, MS (8 miles from Biloxi, MS)
- 4 days ago
- Ocean Springs, MS (8 miles from Biloxi, MS)
- 4 days ago
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
This Position is for a Automotive Customer Service Advisor with a work location in Biloxi, MS.Adviosor Position SummaryContribute to the growth of the organization across all lines of business...
Customer Service Representative
- Gulfport, MS (10 miles from Biloxi, MS)
- 6 days ago
- Gulfport, MS (10 miles from Biloxi, MS)
- 6 days ago
Our team of Customer Service Representatives assists customers Monday-Friday 7 a.m. - 7 p.m. (subject to change based on the needs of the business)....
Customer Account Representative
- Diberville, MS (2 miles from Biloxi, MS)
- 14 days ago
- Diberville, MS (2 miles from Biloxi, MS)
- 14 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Sales & Customer Service Associate Full-Time
- Gulfport, MS (10 miles from Biloxi, MS)
- 16 days ago
- Gulfport, MS (10 miles from Biloxi, MS)
- 16 days ago
Overview Where Better Careers Begin! Massage Envy Gulfport - 15256 Crossroads Parkway Gulfport, MS 39503 Do you have a passion for helping others? At the Massage Envy Gulfport franchise, we...
Sales & Customer Service Associate Part-Time
- Gulfport, MS (10 miles from Biloxi, MS)
- 19 days ago
- Gulfport, MS (10 miles from Biloxi, MS)
- 19 days ago
Overview Where Better Careers Begin! Massage Envy Gulfport - 15256 Crossroads Parkway Gulfport, MS 39503 Do you have a passion for helping others? At the Massage Envy Gulfport franchise, we...
Customer Service Representative
- Saucier, MS (18 miles from Biloxi, MS)
- 24 days ago
- Saucier, MS (18 miles from Biloxi, MS)
- 24 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Pascagoula, MS (21 miles from Biloxi, MS)
- 30+ days ago
- Pascagoula, MS (21 miles from Biloxi, MS)
- 30+ days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Gulfport, MS (10 miles from Biloxi, MS)
- 30+ days ago
- Gulfport, MS (10 miles from Biloxi, MS)
- 30+ days ago
Req ID: 453272 Address: 9240 County Farm Rd Gulfport, MS, 39503 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Demographic Data for Biloxi, MS
Moving to Biloxi, MS? Find some basic demographic data about Biloxi, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Biloxi, MS
Highest Education Level
Customer Service Representatives in Biloxi, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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