Customer Service Representative Jobs in Winona, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Multi-Color Corporation
- Winona, MN
- 6 days ago
- Multi-Color Corporation
- Winona, MN
- 6 days ago
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
Retail Customer Service Cashier
- Saint Charles, MN (22 miles from Winona, MN)
- 6 hours ago
- Saint Charles, MN (22 miles from Winona, MN)
- 6 hours ago
Req ID: 453240 Address: 2102 Enterprise Drive St. Charles, MN, 55972 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
Customer Service Representative
- Onalaska, WI (18 miles from Winona, MN)
- 3 days ago
- Onalaska, WI (18 miles from Winona, MN)
- 3 days ago
Purpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Accounts Receivable Rep (Customer Service Focused)
- Onalaska, WI (18 miles from Winona, MN)
- 6 days ago
- Onalaska, WI (18 miles from Winona, MN)
- 6 days ago
What You'll Do: Resolve customer issues and answer patient inquiries regarding accounts, charges, and procedures through effective communication and one-call resolution guidelines....
Retail Customer Service Associate
- Onalaska, WI (18 miles from Winona, MN)
- 17 days ago
- Onalaska, WI (18 miles from Winona, MN)
- 17 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a...
Customer Service Representative
- Dakota, MN (11 miles from Winona, MN)
- 25 days ago
- Dakota, MN (11 miles from Winona, MN)
- 25 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Account Representative
- Onalaska, WI (18 miles from Winona, MN)
- 30+ days ago
- Onalaska, WI (18 miles from Winona, MN)
- 30+ days ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...
Retail Customer Service Associate
- Onalaska, WI (18 miles from Winona, MN)
- 30+ days ago
- Onalaska, WI (18 miles from Winona, MN)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
- Onalaska, WI (18 miles from Winona, MN)
- 45+ days ago
- Onalaska, WI (18 miles from Winona, MN)
- 45+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Rushford, MN (13 miles from Winona, MN)
- 45+ days ago
- Rushford, MN (13 miles from Winona, MN)
- 45+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
You got game? You got spring in your step? You want one of the best jobs in the world! And schedules that work with you, not against you? That's right, we live to conquer the rush and make it...
Demographic Data for Winona, MN
Moving to Winona, MN? Find some basic demographic data about Winona, MN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Winona, MN
Highest Education Level
Customer Service Representatives in Winona, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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