Customer Service Representative Jobs in Saint Cloud, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Lead the front. Support the team. Elevate the client experience. Join us at Companions Animal Hospital as our next CCR Lead! Companions has been serving the St. Cloud community since 1998, and...
Service Representative We want you to join our team as a Customer Service Representative....
Company: US0332 Sysco Western Minnesota, Inc. Sales Territory: None Zip Code: 56304 Travel Percentage: 0 Compensation Range: 20.00 The compensation range provided is in compliance with state...
The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
Customer Service Advisor (Vermeer)
- Sauk Rapids, MN (13 miles from Saint Cloud, MN)
- 9 days ago
- Sauk Rapids, MN (13 miles from Saint Cloud, MN)
- 9 days ago
Customer Service Advisor (Vermeer) RDO EQUIPMENT CO. Sauk Rapids, MN Diversityjobs January 15, 2025 RDO Equipment Co. company vehicle United States, Minnesota, Sauk Rapids 6700 U.S. 10 ( Show on...
Savers / Value Village Careers - Customer Service Associate
- Saint Cloud, MN
- 9 days ago
- Saint Cloud, MN
- 9 days ago
Description Position at Savers / Value Village Job Title: Customer Service Associate Pay Range: Our starting pay ranges from $13.00 to $13.71 depending on job duty/position. $13.00 = Sales Clerk,...
Summary The Customer Service Support Representative is responsible for a wide range oftasks including to perform duties of Regional Accounts Representative for theRegional Customer Service team...
Customer Account Representative Who We Are At Home Choice!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...
Customer Care Assistant Saint Cloud, MN Description A Customer Care Assistant is tasked with inputting data into the Warehouse Management System (WMS) and relevant customer databases as required....
Relief Customer Service Representative Driver
- Saint Cloud, MN
- 11 days ago
- Saint Cloud, MN
- 11 days ago
As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at...
Retail Customer Service Specialist
- Sartell, MN (10 miles from Saint Cloud, MN)
- 15 days ago
- Sartell, MN (10 miles from Saint Cloud, MN)
- 15 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Rep Sysco Saint Cloud, MN MinnesotaWorks.net April 4, 2025 Job Listing Job ID: 14502377 Job Location: How to Apply: To see employer contact information, log in or register. Job...
Manager Medical Customer Service & Collections
- Saint Cloud, MN
- 16 days ago
- Saint Cloud, MN
- 16 days ago
As the Manager of Medical Customer Service & Collections in Patient Financial Services, your purpose is multifaceted and integral to the smooth operation of CentraCare's Patient Financial...
Retail Customer Service Specialist
- Monticello, MN (24 miles from Saint Cloud, MN)
- 23 days ago
- Monticello, MN (24 miles from Saint Cloud, MN)
- 23 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Saint Cloud, MN
Moving to Saint Cloud, MN? Find some basic demographic data about Saint Cloud, MN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Saint Cloud, MN
Highest Education Level
Customer Service Representatives in Saint Cloud, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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