Customer Service Representative Jobs in Rockford, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Mitarbeiter im Customer Service (m/w/d)
- Multi-Color Corporation
- Minneapolis, MN (15 miles from Rockford, MN)
- 6 days ago
- Multi-Color Corporation
- Minneapolis, MN (15 miles from Rockford, MN)
- 6 days ago
Bauen Sie Ihre Karriere bei einem Branchenfuhrer auf Die Multi-Color Corporation stellt Etiketten fur einige der groten Markennamen her, die weltweit in Supermarktregalen, Bars, Restaurants und...
Full or Part Time Daytime Customer Service Team Member 73
- Eden Prairie, MN (19 miles from Rockford, MN)
- 27 days ago
- Eden Prairie, MN (19 miles from Rockford, MN)
- 27 days ago
Full or Part Time Daytime Customer Service Team Member 73 16345 Terrey Pine Dr, Eden Prairie, MN 55344, USA Req #134 Tuesday, April 1, 2025 Full-Time or Part-Time Day Team Member At Crew Carwash,...
Full or Part-Time Customer Service Team Member 65
- Wayzata, MN (12 miles from Rockford, MN)
- 45+ days ago
- Wayzata, MN (12 miles from Rockford, MN)
- 45+ days ago
Full or Part-Time Customer Service Team Member 65 1405 Wayzata Blvd, Wayzata, MN 55391, USA Req #2 Monday, March 31, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers....
Customer Service Representative
- Golden Valley, MN (21 miles from Rockford, MN)
- 14 hours ago
- Golden Valley, MN (21 miles from Rockford, MN)
- 14 hours ago
As aCustomer Service RepresentativewithLiberty Packaging, you will interact directly with our customers and support our sales team in fulfilling orders for a wide range of product packaging. You...
Customer Service Representative (Component Manufacturing)
- Minneapolis, MN (23 miles from Rockford, MN)
- 14 hours ago
- Minneapolis, MN (23 miles from Rockford, MN)
- 14 hours ago
Customer Service Representative to join our team in the dynamic field of medical device manufacturing....
- Minneapolis, MN (23 miles from Rockford, MN)
- 14 hours ago
- Minneapolis, MN (23 miles from Rockford, MN)
- 14 hours ago
Under regular supervision, the Customer Service Representative provides customer support for a variety of inquiries, including billing issues and product/service concerns....
Customer Service Representative
- Minneapolis, MN (23 miles from Rockford, MN)
- 18 hours ago
- Minneapolis, MN (23 miles from Rockford, MN)
- 18 hours ago
As a Customer Service Representative, you'll play a key role in ensuring accurate and timely order entry while delivering exceptional service....
Customer Service/Administrative
- Buffalo, MN (8 miles from Rockford, MN)
- 1 day ago
- Buffalo, MN (8 miles from Rockford, MN)
- 1 day ago
Are you looking for a part-time day shift with a flexible schedule office position? Are you responsible and self-motivated? Here is the career for YOU! We are seeking a part-time entry level...
- Anoka, MN (18 miles from Rockford, MN)
- 1 day ago
- Anoka, MN (18 miles from Rockford, MN)
- 1 day ago
Customer Service Specialist** Quality Assurance Anoka County, MN, NONE Pay Rate Low: 25 | Pay Rate High: 30 + Added - 16/04/2025 Apply for Job Our client is a key component of the Medical Device...
Customer Service Rep(01925) - 20130 County Rd 50
- Corcoran, MN (7 miles from Rockford, MN)
- 1 day ago
- Corcoran, MN (7 miles from Rockford, MN)
- 1 day ago
Domino's Pizza is looking for customer service representatives/pizza makers for our growing team....
Airport Customer Service Agent - Seasonal - Minneapolis/St. Paul Airport (MSP)
- Minneapolis, MN (23 miles from Rockford, MN)
- 2 days ago
- Minneapolis, MN (23 miles from Rockford, MN)
- 2 days ago
ABOUT SUN COUNTRY AIRLINES We’re not your average airline. We’re agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively...
Autonomous driver/ customer service agent
- Eden Prairie, MN (19 miles from Rockford, MN)
- 2 days ago
- Eden Prairie, MN (19 miles from Rockford, MN)
- 2 days ago
**** Great driving record and work history needed for hire- Need regular license-Teck savvy, **** Part time $ 26 hourly pay-4-8-hour days 20 + hours - a week-working with autonomous cars/future...
Customer Service Rep. / Cook (01965) -202 5th Street N Waverly
- Waverly, MN (13 miles from Rockford, MN)
- 2 days ago
- Waverly, MN (13 miles from Rockford, MN)
- 2 days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Registered Client Service Associate
- Minneapolis, MN (23 miles from Rockford, MN)
- 2 days ago
- Minneapolis, MN (23 miles from Rockford, MN)
- 2 days ago
Do you have financial planning experience and want to advance your career with an industry-leading firm? Ameriprise Financial is America's leader in financial planning and ranked #1 in customer...
Sales & Customer Service Associate
- Rogers, MN (8 miles from Rockford, MN)
- 2 days ago
- Rogers, MN (8 miles from Rockford, MN)
- 2 days ago
Overview Where Better Careers Begin! Massage Envy Rogers 14165 James Road Rogers, Minnesota 55374 Do you have a passion for helping others? At the Massage Envy Rogers franchise, we support and...
Demographic Data for Rockford, MN
Moving to Rockford, MN? Find some basic demographic data about Rockford, MN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Rockford, MN
Highest Education Level
Customer Service Representatives in Rockford, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »