Customer Service Representative Jobs in Oak Park Heights, MN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 171 Jobs

Full or Part Time Customer Service Team Member 61

  • Saint Paul, MN (14 miles from Oak Park Heights, MN)
  • 13 days ago
  • Saint Paul, MN (14 miles from Oak Park Heights, MN)
  • 13 days ago

Full or Part Time Customer Service Team Member 61 1949 S Robert St, St Paul, MN 55118, USA Req #19 Monday, May 6, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a...

Loss Prevention Customer Service Associate

  • Eagan, MN (20 miles from Oak Park Heights, MN)
  • 2 hours ago
  • Eagan, MN (20 miles from Oak Park Heights, MN)
  • 2 hours ago

Opportunity: Contribute To The Growth Of Your Career Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands...

Healthcare Customer Support Specialist

  • Saint Paul, MN (14 miles from Oak Park Heights, MN)
  • 3 hours ago
  • Saint Paul, MN (14 miles from Oak Park Heights, MN)
  • 3 hours ago

Our Home Care Customer Service Representative is the frontline for Baxter Respiratory Health....

Customer Service Management Trainee

  • Hudson, WI (9 miles from Oak Park Heights, MN)
  • 4 hours ago
  • Hudson, WI (9 miles from Oak Park Heights, MN)
  • 4 hours ago

Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback....

Customer Service Representative

  • Hudson, WI (9 miles from Oak Park Heights, MN)
  • 4 hours ago
  • Hudson, WI (9 miles from Oak Park Heights, MN)
  • 4 hours ago

As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....

Customer Account Representative

  • West Saint Paul, MN (15 miles from Oak Park Heights, MN)
  • 5 hours ago
  • West Saint Paul, MN (15 miles from Oak Park Heights, MN)
  • 5 hours ago

Customer Account Representative Who We Are At Home Choice!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...

Customer Service Associate - Nights/Weekends

  • Roseville, MN (15 miles from Oak Park Heights, MN)
  • 6 hours ago
  • Roseville, MN (15 miles from Oak Park Heights, MN)
  • 6 hours ago

Starting hiring pay at: $15.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

Customer Service Associate - Roseville, MN - Cleveland Ave - (Part-Time)

  • Roseville, MN (15 miles from Oak Park Heights, MN)
  • 16 hours ago
  • Roseville, MN (15 miles from Oak Park Heights, MN)
  • 16 hours ago

Position Summary: This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers....

Customer Service Associate

  • North Oaks, MN (12 miles from Oak Park Heights, MN)
  • 16 hours ago
  • North Oaks, MN (12 miles from Oak Park Heights, MN)
  • 16 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Saint Paul, MN (14 miles from Oak Park Heights, MN)
  • 16 hours ago
  • Saint Paul, MN (14 miles from Oak Park Heights, MN)
  • 16 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Remote Customer Support Rep No Calls, Just Emails & Chats

  • Minneapolis, MN (21 miles from Oak Park Heights, MN)
  • 16 hours ago
  • Minneapolis, MN (21 miles from Oak Park Heights, MN)
  • 16 hours ago

Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...

Remote Work

Equipment Finance Customer Service Representative

  • Saint Paul, MN (14 miles from Oak Park Heights, MN)
  • 1 day ago
  • Saint Paul, MN (14 miles from Oak Park Heights, MN)
  • 1 day ago

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and...

Member Service Representative (Full-Time) - Maplewood

  • Maplewood, MN (9 miles from Oak Park Heights, MN)
  • 1 day ago
  • Maplewood, MN (9 miles from Oak Park Heights, MN)
  • 1 day ago

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...

Client Service Representative

  • White Bear Lake, MN (7 miles from Oak Park Heights, MN)
  • 1 day ago
  • White Bear Lake, MN (7 miles from Oak Park Heights, MN)
  • 1 day ago

Now Hiring for a Client Service Representative for a growing medical device company in White Bear Lake, MN!!! Description Serve as primary POC for incoming calls from customers and service...

Early Careers: Client Advocate Internship

  • Minneapolis, MN (21 miles from Oak Park Heights, MN)
  • 2 days ago
  • Minneapolis, MN (21 miles from Oak Park Heights, MN)
  • 2 days ago

Client Services Claim Intern Aon invites ambitious college rising seniors to join our 2025 Summer Internship Program in our Reinsurance Solutions groups. Immerse yourself in a unique and exciting...

Demographic Data for Oak Park Heights, MN

Moving to Oak Park Heights, MN? Find some basic demographic data about Oak Park Heights, MN below.


Local
National
5,707,031
151,942

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Oak Park Heights, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Oak Park Heights, MN offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Oak Park Heights, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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