Customer Service Representative Jobs in Minneapolis, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Mitarbeiter im Customer Service (m/w/d)
- Multi-Color Corporation
- Minneapolis, MN (7 miles from Minneapolis, MN)
- 4 days ago
- Multi-Color Corporation
- Minneapolis, MN (7 miles from Minneapolis, MN)
- 4 days ago
Bauen Sie Ihre Karriere bei einem Branchenfuhrer auf Die Multi-Color Corporation stellt Etiketten fur einige der groten Markennamen her, die weltweit in Supermarktregalen, Bars, Restaurants und...
Retail Customer Service Specialist (Bilingual Spanish & English Preferred)
- Lakeville, MN (24 miles from Minneapolis, MN)
- 14 days ago
- Lakeville, MN (24 miles from Minneapolis, MN)
- 14 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Bilingual Retail Customer Service Specialist (English & Spanish)
- Eagan, MN (9 miles from Minneapolis, MN)
- 14 days ago
- Eagan, MN (9 miles from Minneapolis, MN)
- 14 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Full or Part Time Daytime Customer Service Team Member 73
- Eden Prairie, MN (8 miles from Minneapolis, MN)
- 26 days ago
- Eden Prairie, MN (8 miles from Minneapolis, MN)
- 26 days ago
Full or Part Time Daytime Customer Service Team Member 73 16345 Terrey Pine Dr, Eden Prairie, MN 55344, USA Req #134 Tuesday, April 1, 2025 Full-Time or Part-Time Day Team Member At Crew Carwash,...
Full or Part-Time Customer Service Team Member 65
- Wayzata, MN (13 miles from Minneapolis, MN)
- 45+ days ago
- Wayzata, MN (13 miles from Minneapolis, MN)
- 45+ days ago
Full or Part-Time Customer Service Team Member 65 1405 Wayzata Blvd, Wayzata, MN 55391, USA Req #2 Monday, March 31, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers....
Customer Service Representative
- Savage, MN (16 miles from Minneapolis, MN)
- 6 hours ago
- Savage, MN (16 miles from Minneapolis, MN)
- 6 hours ago
What You'll Do As a Customer Service Representative, you'll be a key player in our inbound Sales Center team....
- Lakeville, MN (24 miles from Minneapolis, MN)
- 6 hours ago
- Lakeville, MN (24 miles from Minneapolis, MN)
- 6 hours ago
Location: Lakeville, MN Job Type: Full-Time Are you a detail-oriented communicator with a knack for building strong relationships? Do you enjoy helping customers while supporting sales efforts...
Tier II Customer Support Representative, I/DD
- Bloomington, MN (10 miles from Minneapolis, MN)
- 7 hours ago
- Bloomington, MN (10 miles from Minneapolis, MN)
- 7 hours ago
Sandata Technologies, an HHAeXchange company, is hiring a Tier II, I/DD Customer Support Representative. This position is responsible for providing advanced software support to our IDD clients...
- Anoka, MN (21 miles from Minneapolis, MN)
- 7 hours ago
- Anoka, MN (21 miles from Minneapolis, MN)
- 7 hours ago
Customer Service Specialist** Quality Assurance Anoka County, MN, NONE Pay Rate Low: 25 | Pay Rate High: 30 + Added - 16/04/2025 Apply for Job Our client is a key component of the Medical Device...
Client Service Representative, National Accounts
- Bloomington, MN (10 miles from Minneapolis, MN)
- 11 hours ago
- Bloomington, MN (10 miles from Minneapolis, MN)
- 11 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Rep(01925) - 20130 County Rd 50
- Corcoran, MN (16 miles from Minneapolis, MN)
- 11 hours ago
- Corcoran, MN (16 miles from Minneapolis, MN)
- 11 hours ago
Domino's Pizza is looking for customer service representatives/pizza makers for our growing team....
Customer Service - Self Storage Manager
- White Bear Lake, MN (15 miles from Minneapolis, MN)
- 15 hours ago
- White Bear Lake, MN (15 miles from Minneapolis, MN)
- 15 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Airport Customer Service Agent - Seasonal - Minneapolis/St. Paul Airport (MSP)
- Minneapolis, MN
- 23 hours ago
- Minneapolis, MN
- 23 hours ago
ABOUT SUN COUNTRY AIRLINES We’re not your average airline. We’re agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively...
Autonomous driver/ customer service agent
- Eden Prairie, MN (8 miles from Minneapolis, MN)
- 1 day ago
- Eden Prairie, MN (8 miles from Minneapolis, MN)
- 1 day ago
**** Great driving record and work history needed for hire- Need regular license-Teck savvy, **** Part time $ 26 hourly pay-4-8-hour days 20 + hours - a week-working with autonomous cars/future...
Customer Service Representative
- Shakopee, MN (20 miles from Minneapolis, MN)
- 1 day ago
- Shakopee, MN (20 miles from Minneapolis, MN)
- 1 day ago
Customer Service Representative Shakopee, MN 55379 Posted: 04/16/2025 Industry: Skills Job Number: 45440155 Pay Rate: $21.00 / hour JOB DESCRIPTION JOB PURPOSE Provide optimum level of customer service...
Demographic Data for Minneapolis, MN
Moving to Minneapolis, MN? Find some basic demographic data about Minneapolis, MN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Minneapolis, MN
Highest Education Level
Customer Service Representatives in Minneapolis, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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