Customer Service Representative Jobs in Mendota Heights, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Maple Grove, MN (24 miles from Mendota Heights, MN)
- 8 hours ago
- Maple Grove, MN (24 miles from Mendota Heights, MN)
- 8 hours ago
Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...
Remote WorkFull or Part Time Daytime Customer Service Team Member 62
- Maple Grove, MN (24 miles from Mendota Heights, MN)
- 4 days ago
- Maple Grove, MN (24 miles from Mendota Heights, MN)
- 4 days ago
Full or Part Time Daytime Customer Service Team Member 62 13370 Grove Dr, Maple Grove, MN 55369, USA Req #22 Thursday, March 6, 2025 Full-Time or Part-Time Day Team Member At Crew Carwash, our...
Full or Part-Time Customer Service Team Member 65
- Wayzata, MN (21 miles from Mendota Heights, MN)
- 13 days ago
- Wayzata, MN (21 miles from Mendota Heights, MN)
- 13 days ago
Full or Part-Time Customer Service Team Member 65 1405 Wayzata Blvd, Wayzata, MN 55391, USA Req #2 Monday, May 6, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a...
Full or Part Time Customer Service Team Member 61
- Saint Paul, MN (4 miles from Mendota Heights, MN)
- 13 days ago
- Saint Paul, MN (4 miles from Mendota Heights, MN)
- 13 days ago
Full or Part Time Customer Service Team Member 61 1949 S Robert St, St Paul, MN 55118, USA Req #19 Monday, May 6, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a...
Mitarbeiter im Customer Service (m/w/d)
- Multi-Color Corporation
- Minneapolis, MN (16 miles from Mendota Heights, MN)
- 14 days ago
- Multi-Color Corporation
- Minneapolis, MN (16 miles from Mendota Heights, MN)
- 14 days ago
Bauen Sie Ihre Karriere bei einem Branchenfuhrer auf Die Multi-Color Corporation stellt Etiketten fur einige der groten Markennamen her, die weltweit in Supermarktregalen, Bars, Restaurants und...
Loss Prevention Customer Service Associate
- Eagan, MN (1 mile from Mendota Heights, MN)
- 2 hours ago
- Eagan, MN (1 mile from Mendota Heights, MN)
- 2 hours ago
Opportunity: Contribute To The Growth Of Your Career Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands...
Healthcare Customer Support Specialist
- Saint Paul, MN (4 miles from Mendota Heights, MN)
- 3 hours ago
- Saint Paul, MN (4 miles from Mendota Heights, MN)
- 3 hours ago
Our Home Care Customer Service Representative is the frontline for Baxter Respiratory Health....
Customer Service Management Trainee
- Hudson, WI (21 miles from Mendota Heights, MN)
- 4 hours ago
- Hudson, WI (21 miles from Mendota Heights, MN)
- 4 hours ago
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback....
Customer Service Representative
- Lakeville, MN (20 miles from Mendota Heights, MN)
- 4 hours ago
- Lakeville, MN (20 miles from Mendota Heights, MN)
- 4 hours ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative
- Hudson, WI (21 miles from Mendota Heights, MN)
- 4 hours ago
- Hudson, WI (21 miles from Mendota Heights, MN)
- 4 hours ago
As a Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love....
Customer Account Representative
- West Saint Paul, MN (3 miles from Mendota Heights, MN)
- 5 hours ago
- West Saint Paul, MN (3 miles from Mendota Heights, MN)
- 5 hours ago
Customer Account Representative Who We Are At Home Choice!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...
Customer Service Associate - Nights/Weekends
- Roseville, MN (8 miles from Mendota Heights, MN)
- 6 hours ago
- Roseville, MN (8 miles from Mendota Heights, MN)
- 6 hours ago
Starting hiring pay at: $15.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
Client Service Representative - Business Insurance
- Golden Valley, MN (11 miles from Mendota Heights, MN)
- 16 hours ago
- Golden Valley, MN (11 miles from Mendota Heights, MN)
- 16 hours ago
Client Service Representative Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary...
Customer Service Associate - Roseville, MN - Cleveland Ave - (Part-Time)
- Roseville, MN (8 miles from Mendota Heights, MN)
- 16 hours ago
- Roseville, MN (8 miles from Mendota Heights, MN)
- 16 hours ago
Position Summary: This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers....
- North Oaks, MN (13 miles from Mendota Heights, MN)
- 16 hours ago
- North Oaks, MN (13 miles from Mendota Heights, MN)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Mendota Heights, MN
Moving to Mendota Heights, MN? Find some basic demographic data about Mendota Heights, MN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mendota Heights, MN
Highest Education Level
Customer Service Representatives in Mendota Heights, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Energetic
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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