Customer Service Representative Jobs in Medina, MN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 180 Jobs

Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni

  • Maple Grove, MN (4 miles from Medina, MN)
  • 8 hours ago
  • Maple Grove, MN (4 miles from Medina, MN)
  • 8 hours ago

Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...

Remote Work

Full or Part Time Daytime Customer Service Team Member 62

  • Maple Grove, MN (4 miles from Medina, MN)
  • 4 days ago
  • Maple Grove, MN (4 miles from Medina, MN)
  • 4 days ago

Full or Part Time Daytime Customer Service Team Member 62 13370 Grove Dr, Maple Grove, MN 55369, USA Req #22 Thursday, March 6, 2025 Full-Time or Part-Time Day Team Member At Crew Carwash, our...

Full or Part-Time Customer Service Team Member 65

  • Wayzata, MN (8 miles from Medina, MN)
  • 13 days ago
  • Wayzata, MN (8 miles from Medina, MN)
  • 13 days ago

Full or Part-Time Customer Service Team Member 65 1405 Wayzata Blvd, Wayzata, MN 55391, USA Req #2 Monday, May 6, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a...

Multi-Color Corporation

Mitarbeiter im Customer Service (m/w/d)

Bauen Sie Ihre Karriere bei einem Branchenfuhrer auf Die Multi-Color Corporation stellt Etiketten fur einige der groten Markennamen her, die weltweit in Supermarktregalen, Bars, Restaurants und...

Customer Service Associate - Nights/Weekends

  • Roseville, MN (21 miles from Medina, MN)
  • 6 hours ago
  • Roseville, MN (21 miles from Medina, MN)
  • 6 hours ago

Starting hiring pay at: $15.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

Client Service Representative - Business Insurance

  • Golden Valley, MN (14 miles from Medina, MN)
  • 16 hours ago
  • Golden Valley, MN (14 miles from Medina, MN)
  • 16 hours ago

Client Service Representative Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary...

Customer Service Associate - Roseville, MN - Cleveland Ave - (Part-Time)

  • Roseville, MN (21 miles from Medina, MN)
  • 16 hours ago
  • Roseville, MN (21 miles from Medina, MN)
  • 16 hours ago

Position Summary: This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers....

Customer Service Associate

  • North Oaks, MN (23 miles from Medina, MN)
  • 16 hours ago
  • North Oaks, MN (23 miles from Medina, MN)
  • 16 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Remote Customer Support Rep No Calls, Just Emails & Chats

  • Minneapolis, MN (16 miles from Medina, MN)
  • 16 hours ago
  • Minneapolis, MN (16 miles from Medina, MN)
  • 16 hours ago

Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...

Remote Work

Retail Customer Service Specialist

  • Minnetonka, MN (11 miles from Medina, MN)
  • 1 day ago
  • Minnetonka, MN (11 miles from Medina, MN)
  • 1 day ago

House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our...

Pharmacy Customer Service Associate

  • Savage, MN (24 miles from Medina, MN)
  • 1 day ago
  • Savage, MN (24 miles from Medina, MN)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Care Representative-Waconia

  • Waconia, MN (18 miles from Medina, MN)
  • 2 days ago
  • Waconia, MN (18 miles from Medina, MN)
  • 2 days ago

Customer Care Representative-Waconia 2.7 2.7 out of 5 stars 10501 10th St, Waconia, MN 55387 Job Description Our people are the life of this company. Together, we build life into the kitchen....

Early Careers: Client Advocate Internship

  • Minneapolis, MN (16 miles from Medina, MN)
  • 2 days ago
  • Minneapolis, MN (16 miles from Medina, MN)
  • 2 days ago

Client Services Claim Intern Aon invites ambitious college rising seniors to join our 2025 Summer Internship Program in our Reinsurance Solutions groups. Immerse yourself in a unique and exciting...

Customer Service Representative

  • Bloomington, MN (22 miles from Medina, MN)
  • 2 days ago
  • Bloomington, MN (22 miles from Medina, MN)
  • 2 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Client Service Associate/ Client Service Manager (On-site)

  • Wayzata, MN (8 miles from Medina, MN)
  • 2 days ago
  • Wayzata, MN (8 miles from Medina, MN)
  • 2 days ago

About Wealth Enhancement Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of...

Demographic Data for Medina, MN

Moving to Medina, MN? Find some basic demographic data about Medina, MN below.


Local
National
5,707,031
151,942

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Medina, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Medina, MN offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Medina, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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