Customer Service Representative Jobs in Mankato, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...
- Waseca, MN (23 miles from Mankato, MN)
- 1 day ago
- Waseca, MN (23 miles from Mankato, MN)
- 1 day ago
Do you have at least three years of experience working in a Financial Institution and are ready to move your career in a new challenging direction? Blaze Credit Union has a great opportunity to...
Great Opportunity to work with a local HVAC company in a Big Box retail store generating leads. Part time 15-30 hours a week is ideal. Full time for the right person. $20 an hour plus commissions....
Are you passionate about providing exceptional customer service and solving technical challenges? We're looking for a dynamic Customer Support Representative to join our client's team right here...
Taylor Communications, Inc. Customer Service Center Representative in Mankato , Minnesota Come Work with Us! Taylor Corporation is a growing, dynamic company with big plans for the future - and...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
- North Mankato, MN (6 miles from Mankato, MN)
- 30+ days ago
- North Mankato, MN (6 miles from Mankato, MN)
- 30+ days ago
Your Opportunity: Taylor Corporation is looking for a Customer Service Representative to join the team in our North Mankato Facility!...
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting...
Customer Service Center Representative
- North Mankato, MN (6 miles from Mankato, MN)
- 90+ days ago
- North Mankato, MN (6 miles from Mankato, MN)
- 90+ days ago
Come Work with Us! Taylor Corporation is a growing, dynamic company with big plans for the future and our people. Family owned and proud of it, we power our employees potential and strive to...
Customer Service Rep(01963) - 107 S State St
- Waseca, MN (23 miles from Mankato, MN)
- 90+ days ago
- Waseca, MN (23 miles from Mankato, MN)
- 90+ days ago
We are searching for qualified customer service representatives with personality and people skills....
Demographic Data for Mankato, MN
Moving to Mankato, MN? Find some basic demographic data about Mankato, MN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Mankato, MN
Highest Education Level
Customer Service Representatives in Mankato, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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