Customer Service Representative Jobs in Edina, MN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 248 Jobs

Full or Part Time Daytime Customer Service Team Member 62

Maple Grove, MN (16 miles from Edina, MN)
4 days ago

Maple Grove, MN (16 miles from Edina, MN)
4 days ago

Full or Part Time Daytime Customer Service Team Member 62 13370 Grove Dr, Maple Grove, MN 55369, USA Req #22 Thursday, March 6, 2025 Full-Time or Part-Time Day Team Member At Crew Carwash, our...

Full or Part-Time Customer Service Team Member 65

Wayzata, MN (11 miles from Edina, MN)
12 days ago

Wayzata, MN (11 miles from Edina, MN)
12 days ago

Full or Part-Time Customer Service Team Member 65 1405 Wayzata Blvd, Wayzata, MN 55391, USA Req #2 Monday, May 6, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a...

Full or Part Time Customer Service Team Member 61

Saint Paul, MN (11 miles from Edina, MN)
12 days ago

Saint Paul, MN (11 miles from Edina, MN)
12 days ago

Full or Part Time Customer Service Team Member 61 1949 S Robert St, St Paul, MN 55118, USA Req #19 Monday, May 6, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a...

Mitarbeiter im Customer Service (m/w/d)

Multi-Color Corporation
Minneapolis, MN (8 miles from Edina, MN)
13 days ago

Multi-Color Corporation
Minneapolis, MN (8 miles from Edina, MN)
13 days ago

Bauen Sie Ihre Karriere bei einem Branchenfuhrer auf Die Multi-Color Corporation stellt Etiketten fur einige der groten Markennamen her, die weltweit in Supermarktregalen, Bars, Restaurants und...

Client Service Representative - Business Insurance

Golden Valley, MN (2 miles from Edina, MN)
2 hours ago

Golden Valley, MN (2 miles from Edina, MN)
2 hours ago

Client Service Representative Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary...

Customer Service Associate - Roseville, MN - Cleveland Ave - (Part-Time)

Roseville, MN (10 miles from Edina, MN)
3 hours ago

Roseville, MN (10 miles from Edina, MN)
3 hours ago

Position Summary: This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers....

Customer Service Associate

North Oaks, MN (16 miles from Edina, MN)
3 hours ago

North Oaks, MN (16 miles from Edina, MN)
3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

Saint Paul, MN (11 miles from Edina, MN)
3 hours ago

Saint Paul, MN (11 miles from Edina, MN)
3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Remote Customer Support Rep No Calls, Just Emails & Chats

Minneapolis, MN (5 miles from Edina, MN)
3 hours ago

Minneapolis, MN (5 miles from Edina, MN)
3 hours ago

Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...

Remote Work

Customer Service Specialist Part-Time

Burnsville, MN (12 miles from Edina, MN)
6 hours ago

Burnsville, MN (12 miles from Edina, MN)
6 hours ago

Customer Service Specialist Part-Time - Burnsville, MN Evening Shift: 5pm-9pm Wed-Sun Evening Shift: 5pm-9pm M-F Evening Shift: 5pm-9pm Tue-Sat Evening Shift: 5pm-9pm M, Thu, Fri, Sat, Sun Pay...

Market Client Service Representative

Apple Valley, MN (12 miles from Edina, MN)
11 hours ago

Apple Valley, MN (12 miles from Edina, MN)
11 hours ago

Equipment Finance Customer Service Representative

Saint Paul, MN (11 miles from Edina, MN)
15 hours ago

Saint Paul, MN (11 miles from Edina, MN)
15 hours ago

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and...

Customer Service Team Member

Carver, MN (23 miles from Edina, MN)
15 hours ago

Carver, MN (23 miles from Edina, MN)
15 hours ago

At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...

Member Service Representative (Full-Time) - Maplewood

Maplewood, MN (15 miles from Edina, MN)
16 hours ago

Maplewood, MN (15 miles from Edina, MN)
16 hours ago

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...

Retail Customer Service Specialist

Minnetonka, MN (6 miles from Edina, MN)
16 hours ago

Minnetonka, MN (6 miles from Edina, MN)
16 hours ago

House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our...

View all 248 jobs

Demographic Data for Edina, MN

Moving to Edina, MN? Find some basic demographic data about Edina, MN below.

Median Age

Average Household Income

Home Value vs Household Income in Edina, MN

Local

National

Total Population

5,707,031

Number of Businesses

151,942

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Edina, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Edina, MN offer the following education background

Bachelor's Degree

30.8%

High School or GED

27.4%

Associate's Degree

16.1%

Vocational Degree or Certification

12.9%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Edina, MN

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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