Customer Service Representative Jobs in Duluth, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Friendly outgoing person who likes to work with the public. Some computer skills are helpful but not required.
The Customer Service Representative supports the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Seasonal Customer Experience Representative - Duluth Airport
- Duluth, MN
- 16 days ago
- Duluth, MN
- 16 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
General information Job Title Airport Customer Service Agent - DLH (PT) Date Tuesday, February 18, 2025 State Minnesota City Duluth Base Pay Rate: $ 15.00 Full/Part Time Part Time Part Time Days...
JOB TITLE: Customer Service Test Center Manager REPORTS TO: Channel Engagement Manager or Sr. Manager DEPARTMENT: Test Center LOCATION: Duluth, MN TEST CENTER ADDRESS: 2200 London Road Suite 202...
Customer Account Representative Who We Are At Home Choice!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...
EXCITING OPPORTUNITY AWAITS! NEW STORE OPENING IN DULUTH, MN! Join our dynamic team as we embark on a thrilling journey with the opening of our newest store! POSITION SUMMARY: The CLUB Customer...
EXCITING OPPORTUNITY AWAITS! NEW STORE OPENING IN DULUTH, MN! Join our dynamic team as we embark on a thrilling journey with the opening of our newest store! POSITION SUMMARY: The CLUB Customer...
Bilingual Customer Service Representative - Spanish-English
- Duluth, MN
- 30+ days ago
- Duluth, MN
- 30+ days ago
Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
Remote WorkNorthern Waters Smokehaus Inc. Customer Service in Duluth , Minnesota -Prepare food -Run food to tables or to the To-Go area -Serve beverages -Stock beverages -Maintain beverage area including...
Company Description Job Description Friendly outgoing person who likes to work with the public. Some computer skills are helpful but not required. Qualifications Additional Information
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Duluth, MN
Moving to Duluth, MN? Find some basic demographic data about Duluth, MN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Duluth, MN
Highest Education Level
Customer Service Representatives in Duluth, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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