Customer Service Representative Jobs in Apple Valley, MN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 226 Jobs

Full or Part-Time Customer Service Team Member 65

  • Wayzata, MN (22 miles from Apple Valley, MN)
  • 12 days ago
  • Wayzata, MN (22 miles from Apple Valley, MN)
  • 12 days ago

Full or Part-Time Customer Service Team Member 65 1405 Wayzata Blvd, Wayzata, MN 55391, USA Req #2 Monday, May 6, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a...

Full or Part Time Customer Service Team Member 61

  • Saint Paul, MN (15 miles from Apple Valley, MN)
  • 12 days ago
  • Saint Paul, MN (15 miles from Apple Valley, MN)
  • 12 days ago

Full or Part Time Customer Service Team Member 61 1949 S Robert St, St Paul, MN 55118, USA Req #19 Monday, May 6, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a...

Multi-Color Corporation

Mitarbeiter im Customer Service (m/w/d)

Bauen Sie Ihre Karriere bei einem Branchenfuhrer auf Die Multi-Color Corporation stellt Etiketten fur einige der groten Markennamen her, die weltweit in Supermarktregalen, Bars, Restaurants und...

Client Service Representative - Business Insurance

  • Golden Valley, MN (15 miles from Apple Valley, MN)
  • 3 hours ago
  • Golden Valley, MN (15 miles from Apple Valley, MN)
  • 3 hours ago

Client Service Representative Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary...

Customer Service Associate - Roseville, MN - Cleveland Ave - (Part-Time)

  • Roseville, MN (18 miles from Apple Valley, MN)
  • 3 hours ago
  • Roseville, MN (18 miles from Apple Valley, MN)
  • 3 hours ago

Position Summary: This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers....

Customer Service Associate

  • North Oaks, MN (23 miles from Apple Valley, MN)
  • 3 hours ago
  • North Oaks, MN (23 miles from Apple Valley, MN)
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Saint Paul, MN (15 miles from Apple Valley, MN)
  • 3 hours ago
  • Saint Paul, MN (15 miles from Apple Valley, MN)
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Remote Customer Support Rep No Calls, Just Emails & Chats

  • Minneapolis, MN (16 miles from Apple Valley, MN)
  • 3 hours ago
  • Minneapolis, MN (16 miles from Apple Valley, MN)
  • 3 hours ago

Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...

Remote Work

Customer Service Specialist Part-Time

  • Burnsville, MN (4 miles from Apple Valley, MN)
  • 6 hours ago
  • Burnsville, MN (4 miles from Apple Valley, MN)
  • 6 hours ago

Customer Service Specialist Part-Time - Burnsville, MN Evening Shift: 5pm-9pm Wed-Sun Evening Shift: 5pm-9pm M-F Evening Shift: 5pm-9pm Tue-Sat Evening Shift: 5pm-9pm M, Thu, Fri, Sat, Sun Pay...

Market Client Service Representative

  • Apple Valley, MN
  • 12 hours ago
  • Apple Valley, MN
  • 12 hours ago

Market Client Service Representative Job Locations US-MN-Eagan | US-MN-Woodbury | US-MN-West St Paul | US-MN-St Paul Park | US-MN-Apple Valley | US-MN-Farmington Category/Function Retail Banking...

Equipment Finance Customer Service Representative

  • Saint Paul, MN (15 miles from Apple Valley, MN)
  • 15 hours ago
  • Saint Paul, MN (15 miles from Apple Valley, MN)
  • 15 hours ago

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and...

Customer Service Team Member

  • Carver, MN (24 miles from Apple Valley, MN)
  • 16 hours ago
  • Carver, MN (24 miles from Apple Valley, MN)
  • 16 hours ago

At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...

Member Service Representative (Full-Time) - Maplewood

  • Maplewood, MN (20 miles from Apple Valley, MN)
  • 16 hours ago
  • Maplewood, MN (20 miles from Apple Valley, MN)
  • 16 hours ago

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...

Retail Customer Service Specialist

  • Minnetonka, MN (18 miles from Apple Valley, MN)
  • 16 hours ago
  • Minnetonka, MN (18 miles from Apple Valley, MN)
  • 16 hours ago

House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our...

Pharmacy Customer Service Associate

  • Savage, MN (8 miles from Apple Valley, MN)
  • 1 day ago
  • Savage, MN (8 miles from Apple Valley, MN)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Apple Valley, MN

Moving to Apple Valley, MN? Find some basic demographic data about Apple Valley, MN below.


Local
National
5,707,031
151,942

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Apple Valley, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Apple Valley, MN offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Apple Valley, MN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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