Customer Service Representative Jobs in Livonia, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative / Estimator
- Saturn Printing
- Livonia, MI
- 2 days ago
- Saturn Printing
- Livonia, MI
- 2 days ago
Saturn Printing is seeking a Customer Service Representative / Estimator to join our team in Livonia, MI....
Customer Service Representative
- Redford, MI (4 miles from Livonia, MI)
- 8 hours ago
- Redford, MI (4 miles from Livonia, MI)
- 8 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service - Amazon Hiring Now!
- Birmingham, MI (14 miles from Livonia, MI)
- 8 hours ago
- Birmingham, MI (14 miles from Livonia, MI)
- 8 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Fundamentals JOB Training Program
- Detroit, MI (15 miles from Livonia, MI)
- 10 hours ago
- Detroit, MI (15 miles from Livonia, MI)
- 10 hours ago
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...
Customer Service Representative Automotive Loyalty Program
- Troy, MI (19 miles from Livonia, MI)
- 19 hours ago
- Troy, MI (19 miles from Livonia, MI)
- 19 hours ago
Customer Service Representative - Automotive Loyalty Program Client Management Troy, Michigan; Chicago, Illinois Epsilon Entry Hybrid 3/31/2025 102666 Job Description How You'll Make an Impact The Lead...
- Canton, MI (6 miles from Livonia, MI)
- 22 hours ago
- Canton, MI (6 miles from Livonia, MI)
- 22 hours ago
Additional Considerations (if any): At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and...
Client Service Representative, National Accounts
- Novi, MI (10 miles from Livonia, MI)
- 23 hours ago
- Novi, MI (10 miles from Livonia, MI)
- 23 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Representative - FT
- Detroit, MI (15 miles from Livonia, MI)
- 23 hours ago
- Detroit, MI (15 miles from Livonia, MI)
- 23 hours ago
$16.00/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service - Self Storage Manager
- White Lake, MI (21 miles from Livonia, MI)
- 1 day ago
- White Lake, MI (21 miles from Livonia, MI)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Medical Screener - Reception Technician (Customer Service)
- Sterling Heights, MI (20 miles from Livonia, MI)
- 1 day ago
- Sterling Heights, MI (20 miles from Livonia, MI)
- 1 day ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Amazon Locker+ Customer Service Associate
- Birmingham, MI (14 miles from Livonia, MI)
- 1 day ago
- Birmingham, MI (14 miles from Livonia, MI)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Amazon Locker - Customer Service
- Birmingham, MI (14 miles from Livonia, MI)
- 1 day ago
- Birmingham, MI (14 miles from Livonia, MI)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Be a Customer Service Star with UWM!
- Pontiac, MI (21 miles from Livonia, MI)
- 1 day ago
- Pontiac, MI (21 miles from Livonia, MI)
- 1 day ago
center experience THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans?...
Freight Forwarding Operations & Customer Service Agent
- Detroit, MI (15 miles from Livonia, MI)
- 1 day ago
- Detroit, MI (15 miles from Livonia, MI)
- 1 day ago
We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link...
Customer Service Representative
- Southgate, MI (14 miles from Livonia, MI)
- 1 day ago
- Southgate, MI (14 miles from Livonia, MI)
- 1 day ago
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Demographic Data for Livonia, MI
Moving to Livonia, MI? Find some basic demographic data about Livonia, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Livonia, MI
Highest Education Level
Customer Service Representatives in Livonia, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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