Customer Service Representative Jobs in Southbridge, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Parts Coordinator
- Worcester, MA (18 miles from Southbridge, MA)
- 8 days ago
- Worcester, MA (18 miles from Southbridge, MA)
- 8 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important competitive...
- Worcester, MA (18 miles from Southbridge, MA)
- 3 hours ago
- Worcester, MA (18 miles from Southbridge, MA)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Commercial Lines Customer Service Representative
- Northbridge, MA (21 miles from Southbridge, MA)
- 6 hours ago
- Northbridge, MA (21 miles from Southbridge, MA)
- 6 hours ago
Commercial Lines Insurance Customer Service Representative: Requirements: Active Property and Casualty Insurance license. Previous experience in commercial insurance or related field....
- Worcester, MA (18 miles from Southbridge, MA)
- 1 day ago
- Worcester, MA (18 miles from Southbridge, MA)
- 1 day ago
For over 170 years, our company has been a respected leader in the insurance industry, delivering innovative solutions and exceptional service to businesses and individuals across the nation....
Customer Service Representative- Food Manufacturing
- Worcester, MA (18 miles from Southbridge, MA)
- 2 days ago
- Worcester, MA (18 miles from Southbridge, MA)
- 2 days ago
Job Purpose Professionally and accurately manage customer orders from receipt to invoice, ensuring orders arrive on time and in full. Essential Functions Manage orders from receipt to the point of...
- Worcester, MA (18 miles from Southbridge, MA)
- 2 days ago
- Worcester, MA (18 miles from Southbridge, MA)
- 2 days ago
POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...
Customer Experience Coordinator - Shrewsbury, MA (Part Time)
- Shrewsbury, MA (22 miles from Southbridge, MA)
- 4 days ago
- Shrewsbury, MA (22 miles from Southbridge, MA)
- 4 days ago
WHO WE ARE Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it...
- Uxbridge, MA (20 miles from Southbridge, MA)
- 6 days ago
- Uxbridge, MA (20 miles from Southbridge, MA)
- 6 days ago
Description Lenze is a global manufacturer of electrical and mechanical drives, motion control and automation technology - offering products, drive solutions, complete automation systems, and...
- Worcester, MA (18 miles from Southbridge, MA)
- 7 days ago
- Worcester, MA (18 miles from Southbridge, MA)
- 7 days ago
Looking for a career with a company that values innovation, collaboration, and growth? We are a leading provider of property and casualty insurance, offering tailored solutions for individuals,...
Part-Time Retail Sales Associate
- Millbury, MA (16 miles from Southbridge, MA)
- 8 days ago
- Millbury, MA (16 miles from Southbridge, MA)
- 8 days ago
Role Specific Information Job Description Required Open Weekend Availability About the Role In this role, you will deliver excellent customer service in point of sale and customer services...
Retail Sales Associate / Customer Service
- East Longmeadow, MA (23 miles from Southbridge, MA)
- 8 days ago
- East Longmeadow, MA (23 miles from Southbridge, MA)
- 8 days ago
Overview If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales...
Patient Service Coordinator (Receptionist, Customer Service) - HomeCare
- Hampton, CT (20 miles from Southbridge, MA)
- 9 days ago
- Hampton, CT (20 miles from Southbridge, MA)
- 9 days ago
Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Monday-Friday 8-4:30p Work where every moment matters. Every day, over 30,000 Hartford HealthCare...
Retail Store Specialist (Customer Service/ Merchandising) - Part-time
- Sturbridge, MA (4 miles from Southbridge, MA)
- 10 days ago
- Sturbridge, MA (4 miles from Southbridge, MA)
- 10 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $16.00-$17.25...
Customer Service Rep(03282) - 1070 N Main St
- Killingly, CT (16 miles from Southbridge, MA)
- 11 days ago
- Killingly, CT (16 miles from Southbridge, MA)
- 11 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
- Worcester, MA (18 miles from Southbridge, MA)
- 11 days ago
- Worcester, MA (18 miles from Southbridge, MA)
- 11 days ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing...
Demographic Data for Southbridge, MA
Moving to Southbridge, MA? Find some basic demographic data about Southbridge, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Southbridge, MA
Highest Education Level
Customer Service Representatives in Southbridge, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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