Customer Service Representative Jobs in New Bedford, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- East Falmouth, MA (19 miles from New Bedford, MA)
- 1 hour ago
- East Falmouth, MA (19 miles from New Bedford, MA)
- 1 hour ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Spring 2025 Customer Service Assistant (Work Study)
- Bridgewater, MA (23 miles from New Bedford, MA)
- 4 hours ago
- Bridgewater, MA (23 miles from New Bedford, MA)
- 4 hours ago
The Fitness Center Customer Service Assistant will be responsible for: Handling all aspects of membership registrations, sales and inquiries while preventing unauthorized access into the Thornburg...
Retail Store Specialist - (Customer Service/Merchandising) - Part Time
- Taunton, MA (21 miles from New Bedford, MA)
- 5 hours ago
- Taunton, MA (21 miles from New Bedford, MA)
- 5 hours ago
Company Overview: Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center...
Customer Account Representative
- Taunton, MA (21 miles from New Bedford, MA)
- 6 hours ago
- Taunton, MA (21 miles from New Bedford, MA)
- 6 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
PR 1455342/Customer Service Representative
- Taunton, MA (21 miles from New Bedford, MA)
- 20 hours ago
- Taunton, MA (21 miles from New Bedford, MA)
- 20 hours ago
now hiring Customer Service Representatives!...
- Somerset, MA (13 miles from New Bedford, MA)
- 1 day ago
- Somerset, MA (13 miles from New Bedford, MA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Care Advocate Life 5 12 25
- Seekonk, MA (24 miles from New Bedford, MA)
- 1 day ago
- Seekonk, MA (24 miles from New Bedford, MA)
- 1 day ago
Preferred: Higher educational experience or professional certification Insurance or Financial Services industry experience or Product specific experience Previous Call Center experience A passion for...
Customer Service Representative
- Taunton, MA (21 miles from New Bedford, MA)
- 1 day ago
- Taunton, MA (21 miles from New Bedford, MA)
- 1 day ago
Customer Service Representative: PeopleReady of Taunton, MA is now hiring Customer Service Representatives! Apply today and you could start as soon as this week....
- Taunton, MA (21 miles from New Bedford, MA)
- 2 days ago
- Taunton, MA (21 miles from New Bedford, MA)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 419567 Address: USA-MA-Taunton-255 Joseph E Warner Blvd Store Code: Store 08383 Front End (5151762) Hannaford Supermarkets started...
Airport Customer Service Agent - MVY
- Vineyard Haven, MA (21 miles from New Bedford, MA)
- 6 days ago
- Vineyard Haven, MA (21 miles from New Bedford, MA)
- 6 days ago
General information Job Title Airport Customer Service Agent - MVY Date Thursday, March 6, 2025 State Massachusetts City Vineyard Haven Base Pay Rate: $ 22.00 Full/Part Time Full Time Shift A.M....
Customer Service Rep(03779) - 667 Teaticket Hwy
- Falmouth, MA (16 miles from New Bedford, MA)
- 7 days ago
- Falmouth, MA (16 miles from New Bedford, MA)
- 7 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.Additional InformationAll your information...
- Bourne, MA (19 miles from New Bedford, MA)
- 8 days ago
- Bourne, MA (19 miles from New Bedford, MA)
- 8 days ago
KAM Appliances Customer Service Specialist in Sagamore Beach , Massachusetts Handle phone and email service repair requests from consumers Use computer systems and processes to collect...
- Middletown, RI (18 miles from New Bedford, MA)
- 8 days ago
- Middletown, RI (18 miles from New Bedford, MA)
- 8 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Taunton, MA (21 miles from New Bedford, MA)
- 8 days ago
- Taunton, MA (21 miles from New Bedford, MA)
- 8 days ago
Position Summary Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for New Bedford, MA
Moving to New Bedford, MA? Find some basic demographic data about New Bedford, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in New Bedford, MA
Highest Education Level
Customer Service Representatives in New Bedford, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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