Customer Service Representative Jobs in Leominster, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Customer Service Representative
- Lowell Rd Veterinary Center
- Hudson, NH (24 miles from Leominster, MA)
- 23 hours ago
- Lowell Rd Veterinary Center
- Hudson, NH (24 miles from Leominster, MA)
- 23 hours ago
Company Description Lowell Road Veterinary Center is a state of the art, multi-doctor veterinary hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket...
Contact Center Customer service
- Southborough, MA (21 miles from Leominster, MA)
- 19 hours ago
- Southborough, MA (21 miles from Leominster, MA)
- 19 hours ago
Apply to be a Customer Service Representative today!...
Customer Service/ Lot Attendant
- Nashua, NH (21 miles from Leominster, MA)
- 1 day ago
- Nashua, NH (21 miles from Leominster, MA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Chelmsford, MA (21 miles from Leominster, MA)
- 1 day ago
- Chelmsford, MA (21 miles from Leominster, MA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Contact Center Customer Service
- Southborough, MA (21 miles from Leominster, MA)
- 1 day ago
- Southborough, MA (21 miles from Leominster, MA)
- 1 day ago
Whats a typical day as a Customer Service Representative?...
Customer Service Representative
- Ashland, MA (23 miles from Leominster, MA)
- 1 day ago
- Ashland, MA (23 miles from Leominster, MA)
- 1 day ago
Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Customer Service Associate - Temporary
- Southborough, MA (21 miles from Leominster, MA)
- 1 day ago
- Southborough, MA (21 miles from Leominster, MA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Specialist - TOPO (Hybrid)
- Framingham, MA (22 miles from Leominster, MA)
- 2 days ago
- Framingham, MA (22 miles from Leominster, MA)
- 2 days ago
Training & Development Lead onboarding and training for Customer Service Representatives and Sales team members. Foster a culture of continuous learning and professional growth....
Customer Service Representative
- Westborough, MA (19 miles from Leominster, MA)
- 3 days ago
- Westborough, MA (19 miles from Leominster, MA)
- 3 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
CLUB Customer Service Outfitter: Part-Time
- Berlin, MA (12 miles from Leominster, MA)
- 4 days ago
- Berlin, MA (12 miles from Leominster, MA)
- 4 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Customer Service Specialist - TOPO (Hybrid)
- Framingham, MA (23 miles from Leominster, MA)
- 4 days ago
- Framingham, MA (23 miles from Leominster, MA)
- 4 days ago
Training & Development Lead onboarding and training for Customer Service Representatives and Sales team members. Foster a culture of continuous learning and professional growth....
- Fitchburg, MA (4 miles from Leominster, MA)
- 4 days ago
- Fitchburg, MA (4 miles from Leominster, MA)
- 4 days ago
Additional Considerations (if any): At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and...
- Hudson, NH (24 miles from Leominster, MA)
- 4 days ago
- Hudson, NH (24 miles from Leominster, MA)
- 4 days ago
Hudson Veterinary Care is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your...
- Nashua, NH (21 miles from Leominster, MA)
- 4 days ago
- Nashua, NH (21 miles from Leominster, MA)
- 4 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 444925 Address: USA-NH-Nashua-175 Coliseum Ave Store Code: Store 08186 Front End (5151652) Hannaford Supermarkets started out as a...
Bilingual Store Customer Service Specialist (Portuguese)- Multi Store
- Framingham, MA (22 miles from Leominster, MA)
- 5 days ago
- Framingham, MA (22 miles from Leominster, MA)
- 5 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Leominster, MA
Moving to Leominster, MA? Find some basic demographic data about Leominster, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Leominster, MA
Highest Education Level
Customer Service Representatives in Leominster, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Willingness To Learn
- Sales Leadership
- Courteous
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Customer Relations
- Friendliness
- Retail
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Multitasking
- Spanish
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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