Customer Service Representative Jobs in Hadley, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Senior Client Service Associate
- Springfield, MA (17 miles from Hadley, MA)
- 1 day ago
- Springfield, MA (17 miles from Hadley, MA)
- 1 day ago
Who We Are: Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of...
Customer Service Representative I, RMV - Springfield
- Springfield, MA (17 miles from Hadley, MA)
- 2 days ago
- Springfield, MA (17 miles from Hadley, MA)
- 2 days ago
Duties and Responsibilities Interact with customers to respond to inquiries and complaints. Issues licenses, identification cards and motor vehicle registrations. Communicates with internal and...
Lead Client Service Representative
- Holyoke, MA (9 miles from Hadley, MA)
- 3 days ago
- Holyoke, MA (9 miles from Hadley, MA)
- 3 days ago
Join our team here at River Valley Counseling Center, Inc.! We are hiring a Lead Client Service Representative! About Us At River Valley Counseling Center, Inc. (RVCC), our mission is to improve...
Customer Service Associate - Temporary
- Chicopee, MA (13 miles from Hadley, MA)
- 3 days ago
- Chicopee, MA (13 miles from Hadley, MA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Chicopee, MA (13 miles from Hadley, MA)
- 3 days ago
- Chicopee, MA (13 miles from Hadley, MA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
CSR-Customer Service Representative
- Westfield, MA (16 miles from Hadley, MA)
- 3 days ago
- Westfield, MA (16 miles from Hadley, MA)
- 3 days ago
CSR / Customer Service Representative Westfield machining companycurrently seeking a Customer Service Representative to join their team.Full time, direct hire opportunity!...
Retail Store Specialist - (Customer Service/Merchandising)
- Springfield, MA (17 miles from Hadley, MA)
- 6 days ago
- Springfield, MA (17 miles from Hadley, MA)
- 6 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! Company Overview: Ocean State Job Lot (“OSJL” and “Company”)...
Customer Service Representative
- Whately, MA (6 miles from Hadley, MA)
- 7 days ago
- Whately, MA (6 miles from Hadley, MA)
- 7 days ago
Store 4707508: 1 Sunderland Rd, Whately, Massachusetts 01093 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Springfield, MA (17 miles from Hadley, MA)
- 7 days ago
- Springfield, MA (17 miles from Hadley, MA)
- 7 days ago
Who We Are! Youth On The Move Inc. is a dedicated and growingtransportation service provider specializing in reliable, safe, andaccessible transportation for children, events, groups, and...
- Greenfield, MA (19 miles from Hadley, MA)
- 7 days ago
- Greenfield, MA (19 miles from Hadley, MA)
- 7 days ago
GREENFIELD Customer Service - Produce Stocking Lifting case; place down,cut open, price mark, lift out individual package/can, place on shelf,rotation of product, culling of product Remove...
- Greenfield, MA (19 miles from Hadley, MA)
- 7 days ago
- Greenfield, MA (19 miles from Hadley, MA)
- 7 days ago
GREENFIELD Customer Service - Cashier Scan items (repetitivehand/arm/shoulder motion). Bag items (lift grocery bags - up to 15lbs./frequently; up to 20 lbs./occasionally). Face and neaten...
- Greenfield, MA (19 miles from Hadley, MA)
- 7 days ago
- Greenfield, MA (19 miles from Hadley, MA)
- 7 days ago
GREENFIELD Customer Service - Meat Stocking Lifting case; place down,cut open, price mark, lift out individual package, place on shelf Pricemarking/Price changes Remove package from shelf, price...
Duration: 7 Months - Possibility for Extension/Conversion** **Shift Schedules (ET):** + 8:00 AM - 4:30 PM (Mon-Fri) + 9:30 AM - 6:00 PM (Mon-Fri) **Overview:** We're looking for a Customer Service Representative...
- Palmer, MA (18 miles from Hadley, MA)
- 9 days ago
- Palmer, MA (18 miles from Hadley, MA)
- 9 days ago
We are looking for Customer Service Representatives at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers....
Customer Service Representative
- Bernardston, MA (23 miles from Hadley, MA)
- 11 days ago
- Bernardston, MA (23 miles from Hadley, MA)
- 11 days ago
Join Our Team - Find Your Future! At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values of integrity, caring...
Demographic Data for Hadley, MA
Moving to Hadley, MA? Find some basic demographic data about Hadley, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Hadley, MA
Highest Education Level
Customer Service Representatives in Hadley, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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