Customer Service Representative Jobs in Fall River, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Fall River, MA)
- 3 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Fall River, MA)
- 3 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
PR 1455342/Customer Service Representative
- Taunton, MA (12 miles from Fall River, MA)
- 7 hours ago
- Taunton, MA (12 miles from Fall River, MA)
- 7 hours ago
now hiring Customer Service Representatives!...
Remote Customer Support Rep No Calls, Just Emails & Chats
- Providence, RI (16 miles from Fall River, MA)
- 7 hours ago
- Providence, RI (16 miles from Fall River, MA)
- 7 hours ago
Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...
Remote Work- Somerset, MA (3 miles from Fall River, MA)
- 14 hours ago
- Somerset, MA (3 miles from Fall River, MA)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Care Advocate Life 5 12 25
- Attleboro, MA (17 miles from Fall River, MA)
- 15 hours ago
- Attleboro, MA (17 miles from Fall River, MA)
- 15 hours ago
Preferred: Higher educational experience or professional certification Insurance or Financial Services industry experience or Product specific experience Previous Call Center experience A passion for...
Customer Service Representative
- Warwick, RI (18 miles from Fall River, MA)
- 15 hours ago
- Warwick, RI (18 miles from Fall River, MA)
- 15 hours ago
Customer Service Representatives earn $40,000 - $55,000 annually based on performance and ability to close the sale! TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals!...
Client Services Associate Experience
- Smithfield, RI (24 miles from Fall River, MA)
- 16 hours ago
- Smithfield, RI (24 miles from Fall River, MA)
- 16 hours ago
Job Description: Client Services Associate Experience The Role This role works closely with brokerage client services leadership to understand the key challenges and opportunities in building an...
Customer Service and Engagement Lead
- Pawtucket, RI (17 miles from Fall River, MA)
- 17 hours ago
- Pawtucket, RI (17 miles from Fall River, MA)
- 17 hours ago
SUMMARY The Customer Service and Engagement Lead is responsible for engagement and customer service initiatives that enhance the health center's performance. This position will be fully...
Customer Service Aide (Dhs) Central Scanning
- Cranston, RI (15 miles from Fall River, MA)
- 21 hours ago
- Cranston, RI (15 miles from Fall River, MA)
- 21 hours ago
GENERAL STATEMENT OF DUTIES: Within the Department of Human Services (DHS), to make digital copies of documents, ensure quality of original submission and review digital document copies, to...
Customer Service Representative
- Taunton, MA (12 miles from Fall River, MA)
- 1 day ago
- Taunton, MA (12 miles from Fall River, MA)
- 1 day ago
Customer Service Representative: PeopleReady of Taunton, MA is now hiring Customer Service Representatives! Apply today and you could start as soon as this week....
Seasonal Customer Service Exit Booth - PVD Airport
- Warwick, RI (18 miles from Fall River, MA)
- 1 day ago
- Warwick, RI (18 miles from Fall River, MA)
- 1 day ago
Overview Enterprise Mobility at the T.F. Green Airport has an exciting opportunity for a Seasonal Customer Service Exit Booth Agent. The pay for this position is $18.00 / hour plus the potential...
- Taunton, MA (12 miles from Fall River, MA)
- 1 day ago
- Taunton, MA (12 miles from Fall River, MA)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 419567 Address: USA-MA-Taunton-255 Joseph E Warner Blvd Store Code: Store 08383 Front End (5151762) Hannaford Supermarkets started...
Customer Account Representative
- Providence, RI (16 miles from Fall River, MA)
- 1 day ago
- Providence, RI (16 miles from Fall River, MA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative
- Attleboro, MA (17 miles from Fall River, MA)
- 2 days ago
- Attleboro, MA (17 miles from Fall River, MA)
- 2 days ago
Sensata is currently seeking a Customer Service Representative to join our growing team of Aerospace professionals....
Customer Service Representative
- East Providence, RI (14 miles from Fall River, MA)
- 2 days ago
- East Providence, RI (14 miles from Fall River, MA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Fall River, MA
Moving to Fall River, MA? Find some basic demographic data about Fall River, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fall River, MA
Highest Education Level
Customer Service Representatives in Fall River, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »