Customer Service Representative Jobs in Belmont, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
CUSTOMER SERVICE ACCOUNT MANAGER
- Smyth Companies
- Wilmington, MA (11 miles from Belmont, MA)
- 7 days ago
- Smyth Companies
- Wilmington, MA (11 miles from Belmont, MA)
- 7 days ago
Smyth-Wilmington is seeking candidates who take pride in what they do, love being part of something great, enjoy learning, and creating new opportunities for our customers. From big moments to...
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (23 miles from Belmont, MA)
- 13 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (23 miles from Belmont, MA)
- 13 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Bilingual Customer Service Specialist (Spanish)
- Dedham, MA (10 miles from Belmont, MA)
- 14 days ago
- Dedham, MA (10 miles from Belmont, MA)
- 14 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal
- Beverly, MA (20 miles from Belmont, MA)
- 2 hours ago
- Beverly, MA (20 miles from Belmont, MA)
- 2 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Pharmacy Customer Service Associate
- Brockton, MA (23 miles from Belmont, MA)
- 14 hours ago
- Brockton, MA (23 miles from Belmont, MA)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Trainer (Customer Service)
- Boston, MA (6 miles from Belmont, MA)
- 14 hours ago
- Boston, MA (6 miles from Belmont, MA)
- 14 hours ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
Ticket Sales and Customer Service Associate
- Foxborough, MA (23 miles from Belmont, MA)
- 17 hours ago
- Foxborough, MA (23 miles from Belmont, MA)
- 17 hours ago
Job Details Job Location : Kraft Soccer - Foxborough, MA Position Type : Part Time Salary Range : Undisclosed Job Category : Sales Description SUMMARY: The New England Revolution Ticket Sales &...
Customer Service Representative II
- Tewksbury, MA (15 miles from Belmont, MA)
- 1 day ago
- Tewksbury, MA (15 miles from Belmont, MA)
- 1 day ago
Customer Service Representative II Tewksbury, MA 6 Months 8 - 5 pm Fully onsite May convert to FT dependent on performance Must have SAP experience Phone skills required Description: THE ROLE: The Customer...
Customer Service Representative - Full-Time
- Boston, MA (6 miles from Belmont, MA)
- 1 day ago
- Boston, MA (6 miles from Belmont, MA)
- 1 day ago
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world...
Customer Service Representative - Part-Time
- Boston, MA (6 miles from Belmont, MA)
- 1 day ago
- Boston, MA (6 miles from Belmont, MA)
- 1 day ago
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world...
Customer Service Representative
- Natick, MA (11 miles from Belmont, MA)
- 1 day ago
- Natick, MA (11 miles from Belmont, MA)
- 1 day ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Retail Customer Service Cashier
- Boston, MA (6 miles from Belmont, MA)
- 1 day ago
- Boston, MA (6 miles from Belmont, MA)
- 1 day ago
Req ID: 459663 Address: 2980 US Hwy 82 W New Boston, TX, 75570 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Retail Customer Service Associate Part Time
- Dedham, MA (10 miles from Belmont, MA)
- 1 day ago
- Dedham, MA (10 miles from Belmont, MA)
- 1 day ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
- Ashland, MA (17 miles from Belmont, MA)
- 1 day ago
- Ashland, MA (17 miles from Belmont, MA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Returns Customer Service Associate (Part-Time)
- Stoughton, MA (19 miles from Belmont, MA)
- 1 day ago
- Stoughton, MA (19 miles from Belmont, MA)
- 1 day ago
Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...
Demographic Data for Belmont, MA
Moving to Belmont, MA? Find some basic demographic data about Belmont, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Belmont, MA
Highest Education Level
Customer Service Representatives in Belmont, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Telephone Skills
- Listening
- Friendliness
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »