Customer Service Representative Jobs in Barnstable, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Robies has an immediate opening for a hardworking, professional Customer Service Representative to join our office team....
Customer Service Rep(03779) - 667 Teaticket Hwy
- Falmouth, MA (18 miles from Barnstable, MA)
- 6 days ago
- Falmouth, MA (18 miles from Barnstable, MA)
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.Additional InformationAll your information...
un Inside Sales/Customer Service Representative (Hyannis) LMI Stone Supply LLC compensation: Base Pay + Commission employment type: experience level: mid level job title: Inside Sales/Customer Service...
- Plymouth, MA (21 miles from Barnstable, MA)
- 7 days ago
- Plymouth, MA (21 miles from Barnstable, MA)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Bourne, MA (15 miles from Barnstable, MA)
- 7 days ago
- Bourne, MA (15 miles from Barnstable, MA)
- 7 days ago
KAM Appliances Customer Service Specialist in Sagamore Beach , Massachusetts Handle phone and email service repair requests from consumers Use computer systems and processes to collect...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.Additional InformationAll your information...
2025 Seasonal Sales Associate: J.Mclaughlin Edgartown
- Edgartown, MA (24 miles from Barnstable, MA)
- 9 days ago
- Edgartown, MA (24 miles from Barnstable, MA)
- 9 days ago
Why J.McLaughlin? J.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offered two key components: classic clothing with...
- Harwich, MA (11 miles from Barnstable, MA)
- 10 days ago
- Harwich, MA (11 miles from Barnstable, MA)
- 10 days ago
CVS Health Sales Associate in Harwichport , Massachusetts Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your...
Customer Service Representative
- South Yarmouth, MA (5 miles from Barnstable, MA)
- 13 days ago
- South Yarmouth, MA (5 miles from Barnstable, MA)
- 13 days ago
Customer Service Representative in South Yarmouth , Massachusetts We are seeking a dedicated and enthusiastic Customer Service Representative to join our team....
We are an established painting company that invests in our team & offers real opportunities for career growth. This Customer Relations Specialist/Accounts Receivable position works from 7:30 AM to...
help fill a Customer Service Representative Role....
Customer Contact Representative
- West Yarmouth, MA (4 miles from Barnstable, MA)
- 19 days ago
- West Yarmouth, MA (4 miles from Barnstable, MA)
- 19 days ago
Baxter Inc. Customer Contact Representative in West Yarmouth , Massachusetts Baxter Inc is a 100% employee-owned (ESOP) crane service company located in Yarmouth, MA. Our company was established...
Customer Service Rep(03184) - 16 Route 28
- West Harwich, MA (9 miles from Barnstable, MA)
- 24 days ago
- West Harwich, MA (9 miles from Barnstable, MA)
- 24 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(03068) - 3821 Falmouth Rd
- Marstons Mills, MA (6 miles from Barnstable, MA)
- 25 days ago
- Marstons Mills, MA (6 miles from Barnstable, MA)
- 25 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
The Customer Service Specialist provides superior customer service by answering customer questions & assisting with issue resolution. The Specialist will assist in establishing & maintaining...
Demographic Data for Barnstable, MA
Moving to Barnstable, MA? Find some basic demographic data about Barnstable, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Barnstable, MA
Highest Education Level
Customer Service Representatives in Barnstable, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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