Customer Service Representative Jobs in Auburndale, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
CUSTOMER SERVICE ACCOUNT MANAGER
- Smyth Companies
- Wilmington, MA (15 miles from Auburndale, MA)
- 5 days ago
- Smyth Companies
- Wilmington, MA (15 miles from Auburndale, MA)
- 5 days ago
Smyth-Wilmington is seeking candidates who take pride in what they do, love being part of something great, enjoy learning, and creating new opportunities for our customers. From big moments to...
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (21 miles from Auburndale, MA)
- 11 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (21 miles from Auburndale, MA)
- 11 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Bilingual Customer Service Specialist (Spanish)
- Dedham, MA (7 miles from Auburndale, MA)
- 12 days ago
- Dedham, MA (7 miles from Auburndale, MA)
- 12 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Retail Customer Service Associate Part Time
- Stoughton, MA (17 miles from Auburndale, MA)
- 6 days ago
- Stoughton, MA (17 miles from Auburndale, MA)
- 6 days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Amazon Locker+ Customer Service Associate
- Newtonville, MA (3 miles from Auburndale, MA)
- 6 hours ago
- Newtonville, MA (3 miles from Auburndale, MA)
- 6 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service - Amazon Hiring Now!
- Newtonville, MA (3 miles from Auburndale, MA)
- 6 hours ago
- Newtonville, MA (3 miles from Auburndale, MA)
- 6 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative (Hybrid) Job Boston, MA
- Boston, MA (9 miles from Auburndale, MA)
- 9 hours ago
- Boston, MA (9 miles from Auburndale, MA)
- 9 hours ago
Apply Now Why Youll Love This Job We are currently seeking a highly motivated and skilled Customer Service Representative to join our team....
Customer Service / Administrative Representative Logistics
- Woburn, MA (10 miles from Auburndale, MA)
- 13 hours ago
- Woburn, MA (10 miles from Auburndale, MA)
- 13 hours ago
All RTD Logistics Jobs Customer Service/Administrative Representative Logistics - Full Time RTD Logistics - Woburn, MA Posted on 04/14/25 (Ref: MAKhcP4SW8) Customer Service/Administrative...
- Boston, MA (9 miles from Auburndale, MA)
- 14 hours ago
- Boston, MA (9 miles from Auburndale, MA)
- 14 hours ago
Client Advocate As a Client Advocate, you will handle direct case management services to clients currently at or below 200% of the Federal Poverty Line who live in Boston, Malden, Medford, and...
BYRAM HEALTHCARE Customer Service Representative, Associate
- Framingham, MA (9 miles from Auburndale, MA)
- 14 hours ago
- Framingham, MA (9 miles from Auburndale, MA)
- 14 hours ago
center experience preferred Excellent written and verbal communication skills Proficient with MS Office and the ability to navigate multiple platforms Ability to learn our brand products and therapies...
Customer Service Representative
- Canton, MA (12 miles from Auburndale, MA)
- 14 hours ago
- Canton, MA (12 miles from Auburndale, MA)
- 14 hours ago
Customer Service Representative (boston: south shore) Beacon Hill Staffing Group compensation: $20 - $21 per hour employment type: job title: Customer Service Representative Our client, a security services...
- Salem, MA (20 miles from Auburndale, MA)
- 14 hours ago
- Salem, MA (20 miles from Auburndale, MA)
- 14 hours ago
service representatives to engage with our guest on our Tour of the Freedom Trail in Boston....
Customer Service Representative - Remote
- Boston, MA (9 miles from Auburndale, MA)
- 14 hours ago
- Boston, MA (9 miles from Auburndale, MA)
- 14 hours ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Experience Coordinator (Relief) - Shrewsbury, MA
- Shrewsbury, MA (24 miles from Auburndale, MA)
- 18 hours ago
- Shrewsbury, MA (24 miles from Auburndale, MA)
- 18 hours ago
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...
- Braintree, MA (15 miles from Auburndale, MA)
- 18 hours ago
- Braintree, MA (15 miles from Auburndale, MA)
- 18 hours ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
Demographic Data for Auburndale, MA
Moving to Auburndale, MA? Find some basic demographic data about Auburndale, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Auburndale, MA
Highest Education Level
Customer Service Representatives in Auburndale, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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