Customer Service Representative Jobs in White Marsh, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Baltimore, MD (13 miles from White Marsh, MD)
- 2 hours ago
- Baltimore, MD (13 miles from White Marsh, MD)
- 2 hours ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Customer Service Associate - Temporary
- Glen Burnie, MD (17 miles from White Marsh, MD)
- 14 hours ago
- Glen Burnie, MD (17 miles from White Marsh, MD)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Pikesville, MD (17 miles from White Marsh, MD)
- 14 hours ago
- Pikesville, MD (17 miles from White Marsh, MD)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Baltimore, MD (13 miles from White Marsh, MD)
- 16 hours ago
- Baltimore, MD (13 miles from White Marsh, MD)
- 16 hours ago
ASR Group is the worlds largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery,...
Customer Service Exit Booth Agent
- Hanover, MD (22 miles from White Marsh, MD)
- 17 hours ago
- Hanover, MD (22 miles from White Marsh, MD)
- 17 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Service Advisor - Canton
- Baltimore, MD (13 miles from White Marsh, MD)
- 1 day ago
- Baltimore, MD (13 miles from White Marsh, MD)
- 1 day ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Advisor - Arbutus
- Catonsville, MD (20 miles from White Marsh, MD)
- 1 day ago
- Catonsville, MD (20 miles from White Marsh, MD)
- 1 day ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Retail Customer Service Cashier
- Baltimore, MD (13 miles from White Marsh, MD)
- 1 day ago
- Baltimore, MD (13 miles from White Marsh, MD)
- 1 day ago
Req ID: 459792 Address: 13190 Deshler Rd. North Baltimore, OH, 45872 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Automotive Customer Service Advisor
- Glen Burnie, MD (17 miles from White Marsh, MD)
- 1 day ago
- Glen Burnie, MD (17 miles from White Marsh, MD)
- 1 day ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Representative II
- Baltimore, MD (13 miles from White Marsh, MD)
- 1 day ago
- Baltimore, MD (13 miles from White Marsh, MD)
- 1 day ago
Were thrilled that you are interested in joining us here at the Amynta Group! ESSENTIAL DUTIES Receive requests to produce documentation for paid off accounts. Receive incoming calls from client...
Loss Prevention Customer Service Associate
- Randallstown, MD (22 miles from White Marsh, MD)
- 3 days ago
- Randallstown, MD (22 miles from White Marsh, MD)
- 3 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Entry Level Medical Screener/Medical Customer Service
- Towson, MD (12 miles from White Marsh, MD)
- 5 days ago
- Towson, MD (12 miles from White Marsh, MD)
- 5 days ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Customer Service Representative
- Baltimore, MD (13 miles from White Marsh, MD)
- 6 days ago
- Baltimore, MD (13 miles from White Marsh, MD)
- 6 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service - Donor Support Technician
- Halethorpe, MD (17 miles from White Marsh, MD)
- 6 days ago
- Halethorpe, MD (17 miles from White Marsh, MD)
- 6 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Representative-2nd shift
- Linthicum, MD (19 miles from White Marsh, MD)
- 6 days ago
- Linthicum, MD (19 miles from White Marsh, MD)
- 6 days ago
Call Center Customer Service Representative, 2nd Shift If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter...
Demographic Data for White Marsh, MD
Moving to White Marsh, MD? Find some basic demographic data about White Marsh, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in White Marsh, MD
Highest Education Level
Customer Service Representatives in White Marsh, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Telephone Skills
- Listening
- Friendliness
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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