Customer Service Representative Jobs in Waldorf, MD

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 141 Jobs

Front Desk Team Member

Cherrydale Vet Clinic
Arlington, VA (24 miles from Waldorf, MD)
2 hours ago

Cherrydale Vet Clinic
Arlington, VA (24 miles from Waldorf, MD)
2 hours ago

Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...

EFAST2 Customer Service Specialist II

Falls Church, VA (23 miles from Waldorf, MD)
9 hours ago

Falls Church, VA (23 miles from Waldorf, MD)
9 hours ago

Responsibilities for this Position Location: Any Location / Remote Full Part/Time: Full time Job Req: RQ197883 Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance...

Client Service Representative

Hollywood, MD (24 miles from Waldorf, MD)
14 hours ago

Hollywood, MD (24 miles from Waldorf, MD)
14 hours ago

Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...

Customer Service Representative - Remote

Washington, DC (21 miles from Waldorf, MD)
14 hours ago

Washington, DC (21 miles from Waldorf, MD)
14 hours ago

**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...

Remote Work

Membership Sales and Customer Service

Lorton, VA (18 miles from Waldorf, MD)
18 hours ago

Lorton, VA (18 miles from Waldorf, MD)
18 hours ago

Membership Sales A hard day at work never felt so good. As part of the largest co-ed gym chain in the world and the most recognized name in fitness, Gold's Gym is seeking fitness enthusiasts with...

Client Service Representative, National Accounts

Annandale, VA (23 miles from Waldorf, MD)
1 day ago

Annandale, VA (23 miles from Waldorf, MD)
1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Eyewear Customer Service/Sales Advisor

Springfield, VA (24 miles from Waldorf, MD)
1 day ago

Springfield, VA (24 miles from Waldorf, MD)
1 day ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Customer Service Representative

Springfield, VA (24 miles from Waldorf, MD)
2 days ago

Springfield, VA (24 miles from Waldorf, MD)
2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Pharmacy Customer Service Associate

Washington, DC (21 miles from Waldorf, MD)
2 days ago

Washington, DC (21 miles from Waldorf, MD)
2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Technical Support Specialist/Customer Service Representative Remote WFH

Arlington, VA (22 miles from Waldorf, MD)
2 days ago

Arlington, VA (22 miles from Waldorf, MD)
2 days ago

Service Representative!...

Remote Work

Customer Service Associate

Falls Church, VA (23 miles from Waldorf, MD)
2 days ago

Falls Church, VA (23 miles from Waldorf, MD)
2 days ago

Starting hiring pay at: $16.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

Retail Customer Service Associate

Washington, DC (21 miles from Waldorf, MD)
2 days ago

Washington, DC (21 miles from Waldorf, MD)
2 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Service Engineer (ESOM - Office of Construction & Facilities Mgt)

Washington, DC (21 miles from Waldorf, MD)
2 days ago

Washington, DC (21 miles from Waldorf, MD)
2 days ago

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...

Customer Service Representative

Washington, DC (21 miles from Waldorf, MD)
3 days ago

Washington, DC (21 miles from Waldorf, MD)
3 days ago

Responsible for network and training opportunities and providing technical support to promote growth and assistclients in facing business challenges.Provide outreach to prospective clients.Oversee...

Customer Service Rep

Washington, DC (21 miles from Waldorf, MD)
3 days ago

Washington, DC (21 miles from Waldorf, MD)
3 days ago

Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...

View all 141 jobs

Demographic Data for Waldorf, MD

Moving to Waldorf, MD? Find some basic demographic data about Waldorf, MD below.

Median Age

Average Household Income

Home Value vs Household Income in Waldorf, MD

Local

National

Total Population

89,010

Number of Businesses

1,466

City Size

Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Waldorf, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Waldorf, MD offer the following education background

Bachelor's Degree

30.9%

High School or GED

27.3%

Associate's Degree

16.1%

Vocational Degree or Certification

13.0%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Waldorf, MD

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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