Customer Service Representative Jobs in Fulton, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Alexandria, VA (24 miles from Fulton, MD)
- 7 hours ago
- Alexandria, VA (24 miles from Fulton, MD)
- 7 hours ago
Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...
Remote Work- Cherrydale Vet Clinic
- Arlington, VA (20 miles from Fulton, MD)
- 7 days ago
- Cherrydale Vet Clinic
- Arlington, VA (20 miles from Fulton, MD)
- 7 days ago
Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...
- Hanover, MD (10 miles from Fulton, MD)
- 30+ days ago
- Hanover, MD (10 miles from Fulton, MD)
- 30+ days ago
How you will do it: Communicates daily with customers via phone, fax, e-mail Enters customer orders into Order entry system the same day the order is received Promotes and supports sales promotions....
Manager, Sales and Customer Service
- McLean, VA (20 miles from Fulton, MD)
- 2 hours ago
- McLean, VA (20 miles from Fulton, MD)
- 2 hours ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
- Bethesda, MD (15 miles from Fulton, MD)
- 2 hours ago
- Bethesda, MD (15 miles from Fulton, MD)
- 2 hours ago
POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...
Customer Service Sales Representative
- Washington, DC (19 miles from Fulton, MD)
- 3 hours ago
- Washington, DC (19 miles from Fulton, MD)
- 3 hours ago
Overview Our Mission at ibex is Your Success! ibex is recruiting customer service advisors for our upcoming training classes. In addition to a dynamic team environment, you'll enjoy competitive...
Customer Service Representative - Sales (Work From Home)
- Washington, DC (19 miles from Fulton, MD)
- 3 hours ago
- Washington, DC (19 miles from Fulton, MD)
- 3 hours ago
Job Description: In order to qualify for this WFH position, you must reside in one of the following states: CT, DC, DE, MA, MD, ME, MI, NH, NJ, NY, OH, PA, RI, VA, VT, WV. This is your opportunity...
Remote Work- Elkridge, MD (10 miles from Fulton, MD)
- 3 hours ago
- Elkridge, MD (10 miles from Fulton, MD)
- 3 hours ago
DRB (A Vontier Company) is the leading provider of technology-enabled devices and software solutions to the North American car care industry. WHAT WE DO: enabling the future of vehicle care -...
Customer Assistance Representative Part Time
- Baltimore, MD (18 miles from Fulton, MD)
- 4 hours ago
- Baltimore, MD (18 miles from Fulton, MD)
- 4 hours ago
American Airlines is seeking Part Time Customer Assistance Representative at the Baltimore Washington International Airport. The terms and conditions of this position are covered by the CWA-IBT...
- McLean, VA (20 miles from Fulton, MD)
- 4 hours ago
- McLean, VA (20 miles from Fulton, MD)
- 4 hours ago
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry,...
Customer Service JOB Training Opportunity
- Baltimore, MD (18 miles from Fulton, MD)
- 10 hours ago
- Baltimore, MD (18 miles from Fulton, MD)
- 10 hours ago
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...
- Baltimore, MD (18 miles from Fulton, MD)
- 15 hours ago
- Baltimore, MD (18 miles from Fulton, MD)
- 15 hours ago
Overview The Client Service Representative provides customer service to clients, staff and visitors through administrative support in various capacities. This role accurately and efficiently...
Customer Service Associate - Temporary
- Falls Church, VA (23 miles from Fulton, MD)
- 15 hours ago
- Falls Church, VA (23 miles from Fulton, MD)
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Rockville, MD (13 miles from Fulton, MD)
- 15 hours ago
- Rockville, MD (13 miles from Fulton, MD)
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Annapolis, MD (23 miles from Fulton, MD)
- 19 hours ago
- Annapolis, MD (23 miles from Fulton, MD)
- 19 hours ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Demographic Data for Fulton, MD
Moving to Fulton, MD? Find some basic demographic data about Fulton, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fulton, MD
Highest Education Level
Customer Service Representatives in Fulton, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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