Customer Service Representative Jobs in Fulton, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Alexandria, VA (24 miles from Fulton, MD)
- 5 hours ago
- Alexandria, VA (24 miles from Fulton, MD)
- 5 hours ago
Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...
Remote Work- Cherrydale Vet Clinic
- Arlington, VA (20 miles from Fulton, MD)
- 7 days ago
- Cherrydale Vet Clinic
- Arlington, VA (20 miles from Fulton, MD)
- 7 days ago
Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...
- Hanover, MD (10 miles from Fulton, MD)
- 30+ days ago
- Hanover, MD (10 miles from Fulton, MD)
- 30+ days ago
How you will do it: Communicates daily with customers via phone, fax, e-mail Enters customer orders into Order entry system the same day the order is received Promotes and supports sales promotions....
Customer Service JOB Training Opportunity
- Baltimore, MD (18 miles from Fulton, MD)
- 8 hours ago
- Baltimore, MD (18 miles from Fulton, MD)
- 8 hours ago
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...
- Baltimore, MD (18 miles from Fulton, MD)
- 13 hours ago
- Baltimore, MD (18 miles from Fulton, MD)
- 13 hours ago
Overview The Client Service Representative provides customer service to clients, staff and visitors through administrative support in various capacities. This role accurately and efficiently...
Customer Service Associate - Temporary
- Falls Church, VA (23 miles from Fulton, MD)
- 13 hours ago
- Falls Church, VA (23 miles from Fulton, MD)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Rockville, MD (13 miles from Fulton, MD)
- 13 hours ago
- Rockville, MD (13 miles from Fulton, MD)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Annapolis, MD (23 miles from Fulton, MD)
- 16 hours ago
- Annapolis, MD (23 miles from Fulton, MD)
- 16 hours ago
Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Account Manager
- Calverton, MD (8 miles from Fulton, MD)
- 21 hours ago
- Calverton, MD (8 miles from Fulton, MD)
- 21 hours ago
Customer Service Account Manager Beltsville, Maryland, USA, 20705 Job Description Job Req ID 41351 Work Type Hybrid Department SLS Eaton's IS AER FED division is currently seeking a Customer...
Manager, Registration and WEFTEC Housing Customer Service
- Alexandria, VA (24 miles from Fulton, MD)
- 21 hours ago
- Alexandria, VA (24 miles from Fulton, MD)
- 21 hours ago
Water Environment Federation - WEF $65,000 - $80,000 USD How This Position Contributes to the Team The Manager of Events Registration and Housing oversees registration for the Water Environment...
- Laurel, MD (5 miles from Fulton, MD)
- 21 hours ago
- Laurel, MD (5 miles from Fulton, MD)
- 21 hours ago
Customer Service Specialist Note: All communications with candidates will be kept strictly confidential. What to expect: As a Customer Service Specialist, you will manage customer interactions,...
Remote Customer Service Representative
- Washington, DC (19 miles from Fulton, MD)
- 22 hours ago
- Washington, DC (19 miles from Fulton, MD)
- 22 hours ago
Pearl Interactive Network Remote Customer Service Representative in Washington , District Of Columbia Pearl Interactive Network is sourcing Remote Customer Service Representatives....
Remote WorkApple Specialist - Retail Customer Service and Sales - (Seasonal)
- Annapolis, MD (23 miles from Fulton, MD)
- 22 hours ago
- Annapolis, MD (23 miles from Fulton, MD)
- 22 hours ago
Summary** Posted: Mar 8, 2025 Role Number:**114438158** Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple...
Bilingual Customer Service Specialist (Spanish)
- Alexandria, VA (24 miles from Fulton, MD)
- 1 day ago
- Alexandria, VA (24 miles from Fulton, MD)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Client Services Representative Bilingual
- Washington, DC (19 miles from Fulton, MD)
- 1 day ago
- Washington, DC (19 miles from Fulton, MD)
- 1 day ago
Job Summary Clinical Operations is the centralized patient-facing department responsible for assisting patients in the medical, dental, behavioral health, and other areas across the health center...
Demographic Data for Fulton, MD
Moving to Fulton, MD? Find some basic demographic data about Fulton, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fulton, MD
Highest Education Level
Customer Service Representatives in Fulton, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »