Customer Service Representative Jobs in Beltsville, MD

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 249 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative

We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....

Remote Work

Front Desk Team Member

Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...

Bilingual Customer Service Specialist (Spanish)

  • Clarksville, MD (11 miles from Beltsville, MD)
  • 15 days ago
  • Clarksville, MD (11 miles from Beltsville, MD)
  • 15 days ago

This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and...

Retail Loss Prevention Customer Service Associate II

  • Annapolis, MD (19 miles from Beltsville, MD)
  • 19 hours ago
  • Annapolis, MD (19 miles from Beltsville, MD)
  • 19 hours ago

HomeGoods Chez TJX Companies, chaque jour apporte de nouvelles occasions de croissance, de decouverte et d'accomplissement. Vous ferez partie d'une equipe dynamique qui prone la diversite,...

Loss Prevention Customer Service Associate

  • Randallstown, MD (24 miles from Beltsville, MD)
  • 20 hours ago
  • Randallstown, MD (24 miles from Beltsville, MD)
  • 20 hours ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Representative

  • Annapolis, MD (19 miles from Beltsville, MD)
  • 21 hours ago
  • Annapolis, MD (19 miles from Beltsville, MD)
  • 21 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Client Service Representative, National Accounts

  • Annandale, VA (21 miles from Beltsville, MD)
  • 23 hours ago
  • Annandale, VA (21 miles from Beltsville, MD)
  • 23 hours ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Rep

  • Baltimore, MD (23 miles from Beltsville, MD)
  • 23 hours ago
  • Baltimore, MD (23 miles from Beltsville, MD)
  • 23 hours ago

Employee and Dependent Tuition Assistance Career growth and development Affordable and comprehensive benefits package Position Summary: The Customer Service Representative reports to the Patient Transport...

Customer Service & E-Commerce Supervisor - Full Time

  • Bethesda, MD (11 miles from Beltsville, MD)
  • 23 hours ago
  • Bethesda, MD (11 miles from Beltsville, MD)
  • 23 hours ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Customer Service - Whole Foods

  • Rockville, MD (13 miles from Beltsville, MD)
  • 1 day ago
  • Rockville, MD (13 miles from Beltsville, MD)
  • 1 day ago

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...

Pharmacy Customer Service Associate

  • Washington, DC (11 miles from Beltsville, MD)
  • 1 day ago
  • Washington, DC (11 miles from Beltsville, MD)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Technical Support Specialist/Customer Service Representative Remote WFH

  • Arlington, VA (14 miles from Beltsville, MD)
  • 1 day ago
  • Arlington, VA (14 miles from Beltsville, MD)
  • 1 day ago

Service Representative!...

Remote Work

Customer Service Associate

  • Falls Church, VA (17 miles from Beltsville, MD)
  • 1 day ago
  • Falls Church, VA (17 miles from Beltsville, MD)
  • 1 day ago

Starting hiring pay at: $16.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

Retail Customer Service Associate

  • Washington, DC (11 miles from Beltsville, MD)
  • 1 day ago
  • Washington, DC (11 miles from Beltsville, MD)
  • 1 day ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Customer Service Engineer (ESOM - Office of Construction & Facilities Mgt)

  • Washington, DC (11 miles from Beltsville, MD)
  • 2 days ago
  • Washington, DC (11 miles from Beltsville, MD)
  • 2 days ago

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...

Demographic Data for Beltsville, MD

Moving to Beltsville, MD? Find some basic demographic data about Beltsville, MD below.

Local
National
29,456
1,144
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Beltsville, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Beltsville, MD offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Beltsville, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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