Customer Service Representative Jobs in Maine

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 147 Jobs

Client Service Representative - Specialty

  • Portland, ME
  • 30+ days ago
  • Portland, ME
  • 30+ days ago

Join Our Exceptional Team at Portland Veterinary Emergency and Specialty Care (PVESC)! Are you passionate about providing excellent customer service in a dynamic, growing environment? Do you...

Medical Screener - Reception Technician (Customer Service)

  • Brewer, ME
  • 7 hours ago
  • Brewer, ME
  • 7 hours ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Customer Service Associate

  • Rockland, ME
  • 9 hours ago
  • Rockland, ME
  • 9 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Team Member

  • Springvale, ME
  • 11 hours ago
  • Springvale, ME
  • 11 hours ago

Join us and experience Bunnings from the other side of the counter! What's in it for you when you're part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart, Target...

Customer Service Associate III - Single Billing Of

  • Scarborough, ME
  • 1 day ago
  • Scarborough, ME
  • 1 day ago

Experience: Two years of related experience in a healthcare field or two years of previous call center experience required....

Remote Work

Androscoggin Bank is seeking a goal-oriented individual to join our Northern Market (South Paris, Turner and Jay) for the summer. This student-oriented position is responsible for managing a cash...

Float Client Service Representative - Turner, South Paris and Jay

  • South Paris, ME
  • 1 day ago
  • South Paris, ME
  • 1 day ago

Find your career at Androscoggin Bank! If you are looking for a role with upward mobility and a solid career path, with an institution that has a positive and unique culture, you might be our...

Pharmacy Customer Service Associate

  • Ellsworth, ME
  • 1 day ago
  • Ellsworth, ME
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Blood Collection Staff Customer Service

  • Portland, ME
  • 2 days ago
  • Portland, ME
  • 2 days ago

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...

Customer Success Specialist

  • Augusta, ME
  • 2 days ago
  • Augusta, ME
  • 2 days ago

at Wilson Language Training in Augusta, Maine, United States Job Description Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...

Weekday job for prep/customer service. No nights or weekends

  • Portland, ME
  • 2 days ago
  • Portland, ME
  • 2 days ago

Market Street Eats is HIRING! A bit about the job- NO NIGHTS. NO WEEKENDS. FREE FOOD WHILE YOU WORK. PAID TIME OFF AT EVERY HOLIDAY. XMAS BONUS $$$. PARKING AVAILABLE. Our days go by super fast-...

Customer Service Test Center Administrator

  • Portland, ME
  • 2 days ago
  • Portland, ME
  • 2 days ago

JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: South Portland, ME TEST CENTER ADDRESS: 311 Darling Ave,...

Client Service Representative - Minot Avenue, Auburn

  • Auburn, ME
  • 2 days ago
  • Auburn, ME
  • 2 days ago

Client Service Representative - Minot Avenue, Auburn Minot Avenue, Auburn Branch - Full Time (40 hours/week) Working at Androscoggin Bank means that you'll make a difference in a growing company...

PT Sales Associate Cashier

  • South Portland, ME
  • 2 days ago
  • South Portland, ME
  • 2 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 421022 Address: USA-ME-South Portland-415 Philbrook Ave Store Code: Store 08387 Front End (5151767) Hannaford Supermarkets started...

Customer Service Associate

  • Camden, ME
  • 2 days ago
  • Camden, ME
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Maine

Moving to Maine? Find some basic demographic data about Maine below.


Local
National
1,362,217
42,064

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Maine

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Maine offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Maine
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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