Customer Service Representative Jobs in Topsham, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Winthrop, ME (23 miles from Topsham, ME)
- 2 days ago
- Winthrop, ME (23 miles from Topsham, ME)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Service Representative - Minot Avenue, Auburn
- Auburn, ME (15 miles from Topsham, ME)
- 2 days ago
- Auburn, ME (15 miles from Topsham, ME)
- 2 days ago
Client Service Representative - Minot Avenue, Auburn Minot Avenue, Auburn Branch - Full Time (40 hours/week) Working at Androscoggin Bank means that you'll make a difference in a growing company...
- Lewiston, ME (12 miles from Topsham, ME)
- 2 days ago
- Lewiston, ME (12 miles from Topsham, ME)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 420861 Address: USA-ME-Lewiston-692 Sabattus Street Store Code: Store 08265 Front End (5151689) Hannaford Supermarkets started out as...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Boothbay Harbor, ME (18 miles from Topsham, ME)
- 6 days ago
- Boothbay Harbor, ME (18 miles from Topsham, ME)
- 6 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Agent 1 Part Time
- Brunswick, ME (5 miles from Topsham, ME)
- 7 days ago
- Brunswick, ME (5 miles from Topsham, ME)
- 7 days ago
Provides mentoring, training, and development to other Customer Service Representatives as needed. SUPERVISORY RESPONSIBILITY: No supervisory responsibility....
Pharmacy Customer Service Associate
- Damariscotta, ME (23 miles from Topsham, ME)
- 7 days ago
- Damariscotta, ME (23 miles from Topsham, ME)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Freeport, ME (10 miles from Topsham, ME)
- 8 days ago
- Freeport, ME (10 miles from Topsham, ME)
- 8 days ago
Requisition I D : 877927 Store #: 00B109 Freeport O Store Position : Casual Part-Time Total Rewards: Benefits/Incentive Information At Oakley, we believe everyone in the world can and will become...
- Boothbay Harbor, ME (18 miles from Topsham, ME)
- 12 days ago
- Boothbay Harbor, ME (18 miles from Topsham, ME)
- 12 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 419391 Address: USA-ME-Boothbay Harbor-180 Townsend Avenue Store Code: Store 08143 Front End (5151628) Hannaford Supermarkets started...
at Gibbs Oil Company LP in Topsham, Maine, United States Job Description Gibbs Oil has openings at our Mobil station in Topsham, ME. The basic duties for this position include, but are not limited...
Customer Relations Representative I Float: Auburn
- Auburn, ME (15 miles from Topsham, ME)
- 14 days ago
- Auburn, ME (15 miles from Topsham, ME)
- 14 days ago
For The Life You Choose, A Career to Match…. Here at Norway Savings Bank, we strive to create a positive, team-based culture that leverages each person’s unique gifts and strengths and offers the...
- Lewiston, ME (12 miles from Topsham, ME)
- 16 days ago
- Lewiston, ME (12 miles from Topsham, ME)
- 16 days ago
FUNCTION: This position provides excellent customer service and a full range of banking services with an emphasis on developing, building and retaining strong customer relationships for customers...
- Yarmouth, ME (16 miles from Topsham, ME)
- 16 days ago
- Yarmouth, ME (16 miles from Topsham, ME)
- 16 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 418517 Address: USA-ME-Yarmouth-756 Route #1 Store Code: Store 08188 Front End (5151655) Hannaford Supermarkets started out as a...
Customer Service Rep, Food Services, Full-Time
- Lewiston, ME (12 miles from Topsham, ME)
- 17 days ago
- Lewiston, ME (12 miles from Topsham, ME)
- 17 days ago
at Central Maine Medical Center in Lewiston, Maine, United States Job Description At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our...
Store 4707063: 4 Hamilton Ct, Topsham, Maine 04086 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Topsham, ME
Moving to Topsham, ME? Find some basic demographic data about Topsham, ME below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Topsham, ME
Highest Education Level
Customer Service Representatives in Topsham, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »