Customer Service Representative Jobs in Topsham, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Winthrop, ME (23 miles from Topsham, ME)
- 7 hours ago
- Winthrop, ME (23 miles from Topsham, ME)
- 7 hours ago
service representative performance....
Customer Service Representative- Brunswick, ME
- Brunswick, ME (5 miles from Topsham, ME)
- 11 hours ago
- Brunswick, ME (5 miles from Topsham, ME)
- 11 hours ago
As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success....
- Auburn, ME (15 miles from Topsham, ME)
- 1 day ago
- Auburn, ME (15 miles from Topsham, ME)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 428203 Address: USA-ME-Auburn-95 Spring Street Store Code: Store 08347 Front End (5151731) Hannaford Supermarkets started out as a...
Customer Account Representative
- Auburn, ME (15 miles from Topsham, ME)
- 1 day ago
- Auburn, ME (15 miles from Topsham, ME)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Auburn, ME (15 miles from Topsham, ME)
- 2 days ago
- Auburn, ME (15 miles from Topsham, ME)
- 2 days ago
Apply now for this Customer Service Representative role in Auburn, Maine or contact us to learn more!...
- Gray, ME (19 miles from Topsham, ME)
- 3 days ago
- Gray, ME (19 miles from Topsham, ME)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Boothbay Harbor, ME (18 miles from Topsham, ME)
- 3 days ago
- Boothbay Harbor, ME (18 miles from Topsham, ME)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
at Gibbs Oil Company LP in Topsham, Maine, United States Job Description Gibbs Oil has openings at our Mobil station in Topsham, ME. The basic duties for this position include, but are not limited...
- Auburn, ME (15 miles from Topsham, ME)
- 4 days ago
- Auburn, ME (15 miles from Topsham, ME)
- 4 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 427454 Address: USA-ME-Auburn-95 Spring Street Store Code: Store 08347 Front End (5151731) Hannaford Supermarkets started out as a...
City of Portland - Customer Service Representative
- Cumberland, ME (19 miles from Topsham, ME)
- 4 days ago
- Cumberland, ME (19 miles from Topsham, ME)
- 4 days ago
in Cumberland County, ME Job Description City of Portland - Customer Service Representative Schedule is Monday Friday, 10:30 a.m.-6:30 p.m....
Pharmacy Customer Service Associate
- Yarmouth, ME (16 miles from Topsham, ME)
- 4 days ago
- Yarmouth, ME (16 miles from Topsham, ME)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Brunswick, ME (5 miles from Topsham, ME)
- 7 days ago
- Brunswick, ME (5 miles from Topsham, ME)
- 7 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 425786 Address: USA-ME-Brunswick-35 Elm Street Store Code: Store 08231 Front End (5151672) Hannaford Supermarkets started out as a...
Customer Service Representative
- Greene, ME (17 miles from Topsham, ME)
- 11 days ago
- Greene, ME (17 miles from Topsham, ME)
- 11 days ago
Store 4707120: 748 Rt 202, Greene, Maine 04236 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
- Brunswick, ME (5 miles from Topsham, ME)
- 15 days ago
- Brunswick, ME (5 miles from Topsham, ME)
- 15 days ago
at Maine Staffing Group in Brunswick, Maine, United States Job Description Were looking for a enthusiastic and proactive Client Service Representative to join our clients team in Topsham, Maine....
Were looking for a enthusiastic and proactive Client Service Representative to join our client's team in Topsham, Maine. As the primary point of contact, youll deliver exceptional service and...
Demographic Data for Topsham, ME
Moving to Topsham, ME? Find some basic demographic data about Topsham, ME below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Topsham, ME
Highest Education Level
Customer Service Representatives in Topsham, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »