Customer Service Representative Jobs in Rockland, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Camden, ME (7 miles from Rockland, ME)
- 3 days ago
- Camden, ME (7 miles from Rockland, ME)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Rockport, ME (3 miles from Rockland, ME)
- 18 days ago
- Rockport, ME (3 miles from Rockland, ME)
- 18 days ago
Store 4707103: 849 Commercial St, Rockport, Maine 04856 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Camden, ME (7 miles from Rockland, ME)
- 18 days ago
- Camden, ME (7 miles from Rockland, ME)
- 18 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 403300 Address: USA-ME-Camden-145 Elm Street Store Code: Store 08151 Front End (5151630) Hannaford Supermarkets started out as a...
- Waldoboro, ME (11 miles from Rockland, ME)
- 19 days ago
- Waldoboro, ME (11 miles from Rockland, ME)
- 19 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 417908 Address: USA-ME-Waldoboro-Routes 1 & 32 Store Code: Store 08294 Management (7244947) Hannaford Supermarkets started out as a...
Customer Account Representative
- Belfast, ME (24 miles from Rockland, ME)
- 22 days ago
- Belfast, ME (24 miles from Rockland, ME)
- 22 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Representative
- Belfast, ME (24 miles from Rockland, ME)
- 26 days ago
- Belfast, ME (24 miles from Rockland, ME)
- 26 days ago
Store 4707104: 22 Belmont Ave, Belfast, Maine 04915 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Now Hiring Customer Service Reps! Great things are happening at Dominos, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world AND in every...
Demographic Data for Rockland, ME
Moving to Rockland, ME? Find some basic demographic data about Rockland, ME below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Rockland, ME
Highest Education Level
Customer Service Representatives in Rockland, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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