Customer Service Representative Jobs in Presque Isle, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store 4707117: 283 Main St, Presque Isle, Maine 04769 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Caribou, ME (17 miles from Presque Isle, ME)
- 18 days ago
- Caribou, ME (17 miles from Presque Isle, ME)
- 18 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 403768 Address: USA-ME-Caribou-114 High Street Store Code: Store 08438 Management (7250075) Hannaford Supermarkets started out as a...
Customer Service Rep(03085) - 379 Main Street
- Presque Isle, ME
- 24 days ago
- Presque Isle, ME
- 24 days ago
Company Description Job Description Now Hiring Customer Service Reps! Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza...
- Caribou, ME (17 miles from Presque Isle, ME)
- 30+ days ago
- Caribou, ME (17 miles from Presque Isle, ME)
- 30+ days ago
Category/Area of Expertise: Retail Operations Job Requisition: 403128 Address: USA-ME-Caribou-114 High Street Store Code: Store 08438 Management (7250075) Hannaford Supermarkets started out as a...
Customer Service Associate - Temporary
- Caribou, ME (17 miles from Presque Isle, ME)
- 45+ days ago
- Caribou, ME (17 miles from Presque Isle, ME)
- 45+ days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Ready to do your best work? Interested in a minimum starting hourly rate of $14.15 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Hotham Veterinary Services in Presque Isle is looking to add a part time compassionate and skilled Client Service Representative to our team who is also ready, willing and able to help as a...
Join Our Team - Find Your Future! At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values of integrity, caring...
Customer Service Representative
- Fort Fairfield, ME (10 miles from Presque Isle, ME)
- 90+ days ago
- Fort Fairfield, ME (10 miles from Presque Isle, ME)
- 90+ days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Demographic Data for Presque Isle, ME
Moving to Presque Isle, ME? Find some basic demographic data about Presque Isle, ME below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Presque Isle, ME
Highest Education Level
Customer Service Representatives in Presque Isle, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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