Customer Service Representative Jobs in Portland, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Join Our Exceptional Team at Portland Veterinary Emergency and Specialty Care (PVESC)! Are you passionate about providing excellent customer service in a dynamic, growing environment? Do you...
Customer Service Associate III - Single Billing Of
- Scarborough, ME (6 miles from Portland, ME)
- 1 day ago
- Scarborough, ME (6 miles from Portland, ME)
- 1 day ago
Experience: Two years of related experience in a healthcare field or two years of previous call center experience required....
Remote Work- Falmouth, ME (6 miles from Portland, ME)
- 2 days ago
- Falmouth, ME (6 miles from Portland, ME)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Weekday job for prep/customer service. No nights or weekends
- Portland, ME
- 2 days ago
- Portland, ME
- 2 days ago
Market Street Eats is HIRING! A bit about the job- NO NIGHTS. NO WEEKENDS. FREE FOOD WHILE YOU WORK. PAID TIME OFF AT EVERY HOLIDAY. XMAS BONUS $$$. PARKING AVAILABLE. Our days go by super fast-...
JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: South Portland, ME TEST CENTER ADDRESS: 311 Darling Ave,...
- South Portland, ME (3 miles from Portland, ME)
- 2 days ago
- South Portland, ME (3 miles from Portland, ME)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 421022 Address: USA-ME-South Portland-415 Philbrook Ave Store Code: Store 08387 Front End (5151767) Hannaford Supermarkets started...
Admin Customer Care Representative
- Scarborough, ME (6 miles from Portland, ME)
- 3 days ago
- Scarborough, ME (6 miles from Portland, ME)
- 3 days ago
Qualifications: High School or equivalent Associate's or Bachelor's Degree Add, Prior call center experience preferred #LI-ES1 At Ahold Delhaize USA, we provide services to one of the largest portfolios...
Pharmacy Customer Service Associate
- Kennebunk, ME (24 miles from Portland, ME)
- 3 days ago
- Kennebunk, ME (24 miles from Portland, ME)
- 3 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
General information Job Title Airport Customer Service Agent - Portland, ME Date Tuesday, March 4, 2025 State Maine City Portland Base Pay Rate: $ 18.00 Seasonal Pay Rate: $ 2 Full/Part Time Part...
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Trellis Health Day Shift Clerical/Administrative Support Req #: 26495 Summary: Trellis Health is seeking a Member Service Representative (MSR) to help transform primary care through innovation and...
Clerical/Administrative Support Req #: 15548 Per diem The Customer Service Representative (CSR) role greets patients in a friendly and courteous manner and assesses customer needs, providing specific...
Customer Service Representative - Surgical 2 Unit-Day Shift
- Portland, ME
- 5 days ago
- Portland, ME
- 5 days ago
The Customer Service Representative (CSR) role greets patients in a friendly and courteous manner and assesses customer needs, providing specific information and assistance to ensure needs are met....
- South Portland, ME (3 miles from Portland, ME)
- 6 days ago
- South Portland, ME (3 miles from Portland, ME)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Portland, ME
Moving to Portland, ME? Find some basic demographic data about Portland, ME below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Portland, ME
Highest Education Level
Customer Service Representatives in Portland, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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