Customer Service Representative Jobs in Oakland, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Winthrop, ME (19 miles from Oakland, ME)
- 7 hours ago
- Winthrop, ME (19 miles from Oakland, ME)
- 7 hours ago
service representative performance....
Family Independence Program Manager -DSER Customer Service & Training Team
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
- Augusta, ME (13 miles from Oakland, ME)
- 1 day ago
at State of Maine, Bureau of Human Resources in Augusta, Maine, United States Job Description Family Independence Program Manager - DSER Customer Service & Training Team Department of Health and...
- Augusta, ME (13 miles from Oakland, ME)
- 2 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 2 days ago
at CAI in Augusta, Maine, United States Job Description Job ID Number R5163 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Customer Service Representative...
- Augusta, ME (13 miles from Oakland, ME)
- 2 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 2 days ago
Qualifications Heres What You Need + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Family Independence Program Manager -DSER Customer Service & Training Team
- Augusta, ME (13 miles from Oakland, ME)
- 3 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 3 days ago
Department of Health and Human Services (DHHS) Opening Date: April 16, 2025 Closing Date: April 30, 2025 Job Class Code: 5060 Grade: 28 Supervisory Salary: $ 63,689.60 – $ 90,438.40 per year...
Client Advocate I (Meritain Health)
- Augusta, ME (13 miles from Oakland, ME)
- 7 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 7 days ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading...
Assistant Customer Service Manager
- Augusta, ME (13 miles from Oakland, ME)
- 7 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 7 days ago
Are you a people person with a knack for leadership? We're on the hunt for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team! In this role, you'll be the...
Customer Support Representative
- Augusta, ME (13 miles from Oakland, ME)
- 7 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 7 days ago
at Vontier in Augusta, Maine, United States Job Description Customer Service Representative 10:00 AM 6:30 PM Customer Service is the critical link to strong communications between the sales field and...
Dairy Monitoring Customer Success Specialist (Kansas, Colorado, Arizona)
- Augusta, ME (13 miles from Oakland, ME)
- 9 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 9 days ago
at Merck in Augusta, Maine, United States Job Description Job Description We are seeking a highly motivated and customer-focused individual to join our team as a Dairy Monitoring Customer Success...
E-Commerce Customer Support Specialist
- Augusta, ME (13 miles from Oakland, ME)
- 9 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 9 days ago
at GCG in Augusta, Maine, United States Job Description Overview GCGs Connectivity & Power Solutions ( CPS ) division is currently seeking an E-Commerce Customer Support Specialist to join our...
Remote WorkCPC Processor Customer Service
- Augusta, ME (13 miles from Oakland, ME)
- 9 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 9 days ago
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Remote Work- Augusta, ME (13 miles from Oakland, ME)
- 13 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 13 days ago
at Lumen in Augusta, Maine, United States Job Description About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and...
Customer Service Representative
- Augusta, ME (13 miles from Oakland, ME)
- 13 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 13 days ago
at Wolters Kluwer in Augusta, Maine, United States Job Description We are currently seeking dynamic Customer Service Representative to join our growing teams across the country....
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...
Analyst - Field Customer Service
- Augusta, ME (13 miles from Oakland, ME)
- 19 days ago
- Augusta, ME (13 miles from Oakland, ME)
- 19 days ago
Job Title: Analyst - Field Customer Service Department: Customer Service Reports to: Supervisor - Field Customer Service Location: In Office, Augusta ME The base salary range for this position is...
Demographic Data for Oakland, ME
Moving to Oakland, ME? Find some basic demographic data about Oakland, ME below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Oakland, ME
Highest Education Level
Customer Service Representatives in Oakland, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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