Customer Service Representative Jobs in Gray, ME

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 79 Jobs

Inbound Sales and Support (Customer Service)

  • Portland, ME (16 miles from Gray, ME)
  • 1 day ago
  • Portland, ME (16 miles from Gray, ME)
  • 1 day ago

Inbound Sales and Support (Customer Service) at Hamilton Marine in Portland, Maine, United States Job Description

Customer Service Representative

  • Scarborough, ME (21 miles from Gray, ME)
  • 1 day ago
  • Scarborough, ME (21 miles from Gray, ME)
  • 1 day ago

Position Summary: Reporting to the Office Manager, the Customer Service Representative performs a variety of administrative and computer related responsibilities to ensure customer satisfaction, promote...

Pharmacy Customer Service Associate

  • Lewiston, ME (16 miles from Gray, ME)
  • 2 days ago
  • Lewiston, ME (16 miles from Gray, ME)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

PT Sales Associate Cashier

  • North Windham, ME (7 miles from Gray, ME)
  • 2 days ago
  • North Windham, ME (7 miles from Gray, ME)
  • 2 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 445086 Address: USA-ME-North Windham-797 Roosevelt Trail Store Code: Store 08345 Front End (5151729) Hannaford Supermarkets started...

Customer Relations Representative I

  • Brunswick, ME (18 miles from Gray, ME)
  • 3 days ago
  • Brunswick, ME (18 miles from Gray, ME)
  • 3 days ago

at Norway Savings Bank in Brunswick, Maine, United States Job Description For The Life You Choose, A Career to Match. Here at Norway Savings Bank, we strive to create a positive, team-based...

Customer Relations Representative Float

  • Portland, ME (16 miles from Gray, ME)
  • 3 days ago
  • Portland, ME (16 miles from Gray, ME)
  • 3 days ago

at Norway Savings Bank in Portland, Maine, United States Job Description For The Life You Choose, A Career to Match. Here at Norway Savings Bank, we strive to create a positive, team-based culture...

Customer Service Associate I - Single Billing Office

  • Scarborough, ME (21 miles from Gray, ME)
  • 4 days ago
  • Scarborough, ME (21 miles from Gray, ME)
  • 4 days ago

Clerical/Administrative Support Req #: 29446 Summary: The Customer Service Associate I - Single Billing Office role is the first level of a five-level career path and answers phone calls from...

Customer Service Associate I - Single Billing Offi

  • Scarborough, ME (21 miles from Gray, ME)
  • 4 days ago
  • Scarborough, ME (21 miles from Gray, ME)
  • 4 days ago

at MaineHealth in Scarborough, Maine, United States Job Description Description Clerical/Administrative Support Req #: 29446 Summary: The Customer Service Associate I - Single Billing Office role...

CLUB Customer Service Outfitter PT

  • Scarborough, ME (21 miles from Gray, ME)
  • 5 days ago
  • Scarborough, ME (21 miles from Gray, ME)
  • 5 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

PT Sales Associate Cashier

  • Standish, ME (13 miles from Gray, ME)
  • 5 days ago
  • Standish, ME (13 miles from Gray, ME)
  • 5 days ago

PT Sales Associate Cashier at Hannaford in Standish, Maine, United States Job Description Category/Area of Expertise: Retail Operations Job Requisition: 444638 Address: USA-ME-Standish-111 Ossipee...

Customer Service Associate

  • Portland, ME (16 miles from Gray, ME)
  • 5 days ago
  • Portland, ME (16 miles from Gray, ME)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Gate Agent (Part-Time)

  • Portland, ME (16 miles from Gray, ME)
  • 7 days ago
  • Portland, ME (16 miles from Gray, ME)
  • 7 days ago

We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...

Club Customer Service Outfitter

  • Scarborough, ME (21 miles from Gray, ME)
  • 7 days ago
  • Scarborough, ME (21 miles from Gray, ME)
  • 7 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Seasonal Customer Experience Representative - Portland Jetport Airport

  • Portland, ME (16 miles from Gray, ME)
  • 7 days ago
  • Portland, ME (16 miles from Gray, ME)
  • 7 days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Now Hiring-Customer Service/ Kitchen Staff

  • Portland, ME (16 miles from Gray, ME)
  • 7 days ago
  • Portland, ME (16 miles from Gray, ME)
  • 7 days ago

Now Hiring Customer Service Kitchen Staff Up to $30 per hour Were looking for friendly, reliable team members to join our crew! Full or part time positions available include: *Customer Service/...

Demographic Data for Gray, ME

Moving to Gray, ME? Find some basic demographic data about Gray, ME below.


Local
National
7,922
245
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Gray, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Gray, ME offer the following education background
Bachelor's Degree
31.1%
High School or GED
27.0%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Gray, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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