Customer Service Representative Jobs in Gray, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Inbound Sales and Support (Customer Service)
- Portland, ME (16 miles from Gray, ME)
- 1 day ago
- Portland, ME (16 miles from Gray, ME)
- 1 day ago
Inbound Sales and Support (Customer Service) at Hamilton Marine in Portland, Maine, United States Job Description
Customer Service Representative
- Scarborough, ME (21 miles from Gray, ME)
- 1 day ago
- Scarborough, ME (21 miles from Gray, ME)
- 1 day ago
Position Summary: Reporting to the Office Manager, the Customer Service Representative performs a variety of administrative and computer related responsibilities to ensure customer satisfaction, promote...
Pharmacy Customer Service Associate
- Lewiston, ME (16 miles from Gray, ME)
- 2 days ago
- Lewiston, ME (16 miles from Gray, ME)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- North Windham, ME (7 miles from Gray, ME)
- 2 days ago
- North Windham, ME (7 miles from Gray, ME)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 445086 Address: USA-ME-North Windham-797 Roosevelt Trail Store Code: Store 08345 Front End (5151729) Hannaford Supermarkets started...
Customer Relations Representative I
- Brunswick, ME (18 miles from Gray, ME)
- 3 days ago
- Brunswick, ME (18 miles from Gray, ME)
- 3 days ago
at Norway Savings Bank in Brunswick, Maine, United States Job Description For The Life You Choose, A Career to Match. Here at Norway Savings Bank, we strive to create a positive, team-based...
Customer Relations Representative Float
- Portland, ME (16 miles from Gray, ME)
- 3 days ago
- Portland, ME (16 miles from Gray, ME)
- 3 days ago
at Norway Savings Bank in Portland, Maine, United States Job Description For The Life You Choose, A Career to Match. Here at Norway Savings Bank, we strive to create a positive, team-based culture...
Customer Service Associate I - Single Billing Office
- Scarborough, ME (21 miles from Gray, ME)
- 4 days ago
- Scarborough, ME (21 miles from Gray, ME)
- 4 days ago
Clerical/Administrative Support Req #: 29446 Summary: The Customer Service Associate I - Single Billing Office role is the first level of a five-level career path and answers phone calls from...
Customer Service Associate I - Single Billing Offi
- Scarborough, ME (21 miles from Gray, ME)
- 4 days ago
- Scarborough, ME (21 miles from Gray, ME)
- 4 days ago
at MaineHealth in Scarborough, Maine, United States Job Description Description Clerical/Administrative Support Req #: 29446 Summary: The Customer Service Associate I - Single Billing Office role...
CLUB Customer Service Outfitter PT
- Scarborough, ME (21 miles from Gray, ME)
- 5 days ago
- Scarborough, ME (21 miles from Gray, ME)
- 5 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
- Standish, ME (13 miles from Gray, ME)
- 5 days ago
- Standish, ME (13 miles from Gray, ME)
- 5 days ago
PT Sales Associate Cashier at Hannaford in Standish, Maine, United States Job Description Category/Area of Expertise: Retail Operations Job Requisition: 444638 Address: USA-ME-Standish-111 Ossipee...
- Portland, ME (16 miles from Gray, ME)
- 5 days ago
- Portland, ME (16 miles from Gray, ME)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Gate Agent (Part-Time)
- Portland, ME (16 miles from Gray, ME)
- 7 days ago
- Portland, ME (16 miles from Gray, ME)
- 7 days ago
We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...
Club Customer Service Outfitter
- Scarborough, ME (21 miles from Gray, ME)
- 7 days ago
- Scarborough, ME (21 miles from Gray, ME)
- 7 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Seasonal Customer Experience Representative - Portland Jetport Airport
- Portland, ME (16 miles from Gray, ME)
- 7 days ago
- Portland, ME (16 miles from Gray, ME)
- 7 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Now Hiring-Customer Service/ Kitchen Staff
- Portland, ME (16 miles from Gray, ME)
- 7 days ago
- Portland, ME (16 miles from Gray, ME)
- 7 days ago
Now Hiring Customer Service Kitchen Staff Up to $30 per hour Were looking for friendly, reliable team members to join our crew! Full or part time positions available include: *Customer Service/...
Demographic Data for Gray, ME
Moving to Gray, ME? Find some basic demographic data about Gray, ME below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Gray, ME
Highest Education Level
Customer Service Representatives in Gray, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Willingness To Learn
- Sales Leadership
- Courteous
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Customer Relations
- Friendliness
- Retail
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Multitasking
- Spanish
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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