Customer Service Representative Jobs in Caribou, ME

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-9 of 9 Jobs

Customer Service Associate - Temporary

  • Caribou, ME
  • 2 days ago
  • Caribou, ME
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Support Agent

  • Stockholm, ME (14 miles from Caribou, ME)
  • 15 days ago
  • Stockholm, ME (14 miles from Caribou, ME)
  • 15 days ago

We are looking for tech-savvy Customer Support Agent to join our Tech team in Stockholm. That's what we're doing here at Mynewsdesk! We help all companies, not only the established ones, with...

PT Customer Service Leader

  • Caribou, ME
  • 21 days ago
  • Caribou, ME
  • 21 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 424491 Address: USA-ME-Caribou-114 High Street Store Code: Store 08438 Management (7250075) Hannaford Supermarkets started out as a...

PT Sales Associate Cashier

  • Caribou, ME
  • 45+ days ago
  • Caribou, ME
  • 45+ days ago

PT Sales Associate Cashier Posting Date: 03/28/2025 Location: Caribou, ME Category/Area of Expertise: Retail Operations Job Requisition: 424490 Address: USA-ME-Caribou-114 High Street Store Code:...

Customer Service Rep(03085) - 379 Main Street

  • Presque Isle, ME (17 miles from Caribou, ME)
  • 60+ days ago
  • Presque Isle, ME (17 miles from Caribou, ME)
  • 60+ days ago

Company Description Job Description Now Hiring Customer Service Reps! Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza...

Customer Experience Specialist, Sales (Part-time) - Stockholm

  • Stockholm, ME (14 miles from Caribou, ME)
  • 60+ days ago
  • Stockholm, ME (14 miles from Caribou, ME)
  • 60+ days ago

As a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales...

Customer Account Representative

  • Presque Isle, ME (17 miles from Caribou, ME)
  • 90+ days ago
  • Presque Isle, ME (17 miles from Caribou, ME)
  • 90+ days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.15 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

PT Customer Service Associate

  • Caribou, ME
  • 26 days ago
  • Caribou, ME
  • 26 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 423347 Address: USA-ME-Caribou-114 High Street Store Code: Store 08438 Management (7250075) Hannaford Supermarkets started out as a...

Customer Service Representative

  • Presque Isle, ME (17 miles from Caribou, ME)
  • 45+ days ago
  • Presque Isle, ME (17 miles from Caribou, ME)
  • 45+ days ago

Store 4707117: 283 Main St, Presque Isle, Maine 04769 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Caribou, ME

Moving to Caribou, ME? Find some basic demographic data about Caribou, ME below.


Local
National
9,033
233
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Caribou, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Caribou, ME offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Caribou, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »