Customer Service Representative Jobs in Brewer, ME

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 28 Jobs

Helpdesk Customer Service Representative

  • Bangor, ME (6 miles from Brewer, ME)
  • 2 days ago
  • Bangor, ME (6 miles from Brewer, ME)
  • 2 days ago

At Bangor Savings Bank we are hiring an IT Helpdesk customer service representative to join the growing and talented team....

Customer Service Representative- Union Street, Bangor, ME

  • Bangor, ME (6 miles from Brewer, ME)
  • 2 days ago
  • Bangor, ME (6 miles from Brewer, ME)
  • 2 days ago

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success....

Customer Service Representative

  • Bangor, ME (6 miles from Brewer, ME)
  • 3 days ago
  • Bangor, ME (6 miles from Brewer, ME)
  • 3 days ago

Customer Service Representatives truly make a difference in our customers lives by supporting them with their day to day financial needs and building trusted relationships....

Customer Service Cashier - Evening Shift

  • Bangor, ME (6 miles from Brewer, ME)
  • 4 days ago
  • Bangor, ME (6 miles from Brewer, ME)
  • 4 days ago

WERE CHANGING ENTERTAINMENT. COME JOIN US. Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and...

Part-Time Customer Service Specialist (Call Center)

  • Bangor, ME (6 miles from Brewer, ME)
  • 5 days ago
  • Bangor, ME (6 miles from Brewer, ME)
  • 5 days ago

at Bar Harbor Bank & Trust in Bangor, Maine, United States Job Description Bar Harbor Bank & Trust is seeking a part-time Customer Service Specialist working 20 hours per week to join our call...

Customer Service Specialist (Call Center) - Bangor, Maine

  • Bangor, ME (6 miles from Brewer, ME)
  • 5 days ago
  • Bangor, ME (6 miles from Brewer, ME)
  • 5 days ago

Bar Harbor Bank & Trust is seeking a full-time Customer Service Specialist working 40 hours per week to join our call center team. Responsibilities include providing professional and confidential...

Customer Service Associate - Temporary

  • Bangor, ME (6 miles from Brewer, ME)
  • 5 days ago
  • Bangor, ME (6 miles from Brewer, ME)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Support

  • Bangor, ME (6 miles from Brewer, ME)
  • 5 days ago
  • Bangor, ME (6 miles from Brewer, ME)
  • 5 days ago

Customer Service Support at Consolidated Communications Enterprise Services, I in Bangor, Maine, United States Job Description Major Duties Classification: Non-Exempt / Non-Bargaining Position may...

Remote Work

Pharmacy Customer Service Associate

  • Bucksport, ME (11 miles from Brewer, ME)
  • 5 days ago
  • Bucksport, ME (11 miles from Brewer, ME)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative - PT

  • Bangor, ME (6 miles from Brewer, ME)
  • 6 days ago
  • Bangor, ME (6 miles from Brewer, ME)
  • 6 days ago

$16.50/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service Rep(03024) - 6 Clinton St

  • Bangor, ME (6 miles from Brewer, ME)
  • 17 days ago
  • Bangor, ME (6 miles from Brewer, ME)
  • 17 days ago

Company Description Job Description Now Hiring Customer Service Reps! Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza...

Retail Store Specialist - (Customer Service/Merchandising) - Part Time

  • Bangor, ME (6 miles from Brewer, ME)
  • 23 days ago
  • Bangor, ME (6 miles from Brewer, ME)
  • 23 days ago

Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! Company Overview: Ocean State Job Lot (“OSJL” and “Company”)...

PT Customer Service Leader

  • Ellsworth, ME (18 miles from Brewer, ME)
  • 23 days ago
  • Ellsworth, ME (18 miles from Brewer, ME)
  • 23 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 423722 Address: USA-ME-Ellsworth-225 High Street Suite 1 Store Code: Store 08123 Front End (5151620) Hannaford Supermarkets started...

Customer Service Representative

  • Holden, ME (6 miles from Brewer, ME)
  • 28 days ago
  • Holden, ME (6 miles from Brewer, ME)
  • 28 days ago

Store 4707023: 87 Main Rd, Holden, Maine 04429 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Lead Customer Service Representative, Full or Part Time

  • Bangor, ME (6 miles from Brewer, ME)
  • 30+ days ago
  • Bangor, ME (6 miles from Brewer, ME)
  • 30+ days ago

Store 4707087: 633 Hogan Rd, Bangor, Maine 04401 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Brewer, ME

Moving to Brewer, ME? Find some basic demographic data about Brewer, ME below.


Local
National
9,672
381
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Brewer, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Brewer, ME offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Brewer, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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