Customer Service Representative Jobs in Biddeford, ME

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 75 Jobs

Client Service Representative - Specialty

  • Portland, ME (16 miles from Biddeford, ME)
  • 16 days ago
  • Portland, ME (16 miles from Biddeford, ME)
  • 16 days ago

Join Our Exceptional Team at Portland Veterinary Emergency and Specialty Care (PVESC)! Are you passionate about providing excellent customer service in a dynamic, growing environment? Do you...

Bilingual Customer Service Specialist (Spanish)

  • Westbrook, ME (15 miles from Biddeford, ME)
  • 10 days ago
  • Westbrook, ME (15 miles from Biddeford, ME)
  • 10 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Representative - UniFirst

  • Portland, ME (16 miles from Biddeford, ME)
  • moments ago
  • Portland, ME (16 miles from Biddeford, ME)
  • moments ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

City of Portland - Customer Service Representative

  • Portland, ME (16 miles from Biddeford, ME)
  • 1 day ago
  • Portland, ME (16 miles from Biddeford, ME)
  • 1 day ago

This job was posted by : For more information,please see: of Portland - Customer Service Representative**Schedule is Monday Friday, 10:30 a.m.-6:30 p.m.This is an exciting opportunity to join our Parking...

Client Service Representative, National Accounts

  • South Portland, ME (12 miles from Biddeford, ME)
  • 1 day ago
  • South Portland, ME (12 miles from Biddeford, ME)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative - PT

  • Portland, ME (16 miles from Biddeford, ME)
  • 1 day ago
  • Portland, ME (16 miles from Biddeford, ME)
  • 1 day ago

$16.50/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service Representative

  • Saco, ME (2 miles from Biddeford, ME)
  • 1 day ago
  • Saco, ME (2 miles from Biddeford, ME)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Portland, ME (16 miles from Biddeford, ME)
  • 3 days ago
  • Portland, ME (16 miles from Biddeford, ME)
  • 3 days ago

Redcap Staffing is looking for an individual with high energy and passion to join our growing business in the staffing industry. If you enjoy creating relationships, problem solving, and...

Customer Service Associate I - Single Billing Office

  • Scarborough, ME (10 miles from Biddeford, ME)
  • 3 days ago
  • Scarborough, ME (10 miles from Biddeford, ME)
  • 3 days ago

Clerical/Administrative Support Req #: 29446 Summary: The Customer Service Associate I - Single Billing Office role is the first level of a five-level career path and answers phone calls from...

Customer Service Representative - Surgical Intensive Care Unit

  • Portland, ME (16 miles from Biddeford, ME)
  • 3 days ago
  • Portland, ME (16 miles from Biddeford, ME)
  • 3 days ago

Maine Medical Center Location- Customer Service Desk, SICU Hours: Monday- Friday 11:30am-8pm The Customer Service Representative (CSR) role greets patients in a friendly and courteous manner and assesses...

Customer Service Representative - Malone Family Tower

  • Portland, ME (16 miles from Biddeford, ME)
  • 3 days ago
  • Portland, ME (16 miles from Biddeford, ME)
  • 3 days ago

Maine Medical Center Location- Customer Service Desk in the Atrium of the Malone Family Tower Hours Monday - Friday, 5am-9am The Customer Service Representative (CSR) role greets patients in a friendly...

Customer Service Representative - Malone Family To

  • Portland, ME (16 miles from Biddeford, ME)
  • 3 days ago
  • Portland, ME (16 miles from Biddeford, ME)
  • 3 days ago

at MaineHealth in Portland, Maine, United States Job Description Description Maine Medical Center Clerical/Administrative Support Req #: 30274 Summary: The Customer Service Representative (CSR) role...

Customer Service Representative - Surgical Intensi

  • Portland, ME (16 miles from Biddeford, ME)
  • 3 days ago
  • Portland, ME (16 miles from Biddeford, ME)
  • 3 days ago

at MaineHealth in Portland, Maine, United States Job Description Description Maine Medical Center Clerical/Administrative Support Req #: 29456 Summary: The Customer Service Representative (CSR) role...

Inside Sales & Customer Service Rep at Sappi

  • Portland, ME (16 miles from Biddeford, ME)
  • 4 days ago
  • Portland, ME (16 miles from Biddeford, ME)
  • 4 days ago

Inside Sales & Customer Service Rep at Sappi in Westbrook, Maine Pay: $20 per hour Schedule: M-F Days Assignment Length: Anticipated through August 2025 Become part of a global renewable resource...

Customer Service Representative I

  • Westbrook, ME (15 miles from Biddeford, ME)
  • 4 days ago
  • Westbrook, ME (15 miles from Biddeford, ME)
  • 4 days ago

We are hiring a Customer Service Representative in the Finance Department. This is a highly responsible position related to the financial operations of the City of Westbrook....

Demographic Data for Biddeford, ME

Moving to Biddeford, ME? Find some basic demographic data about Biddeford, ME below.


Local
National
24,581
691
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Biddeford, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Biddeford, ME offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Biddeford, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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