Customer Service Representative Jobs in Biddeford, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Representative - Specialty
- Portland, ME (16 miles from Biddeford, ME)
- 30+ days ago
- Portland, ME (16 miles from Biddeford, ME)
- 30+ days ago
Join Our Exceptional Team at Portland Veterinary Emergency and Specialty Care (PVESC)! Are you passionate about providing excellent customer service in a dynamic, growing environment? Do you...
- Sanford, ME (14 miles from Biddeford, ME)
- 4 hours ago
- Sanford, ME (14 miles from Biddeford, ME)
- 4 hours ago
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
- Springvale, ME (16 miles from Biddeford, ME)
- 17 hours ago
- Springvale, ME (16 miles from Biddeford, ME)
- 17 hours ago
Join us and experience Bunnings from the other side of the counter! What's in it for you when you're part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart, Target...
Customer Service Associate III - Single Billing Of
- Scarborough, ME (10 miles from Biddeford, ME)
- 1 day ago
- Scarborough, ME (10 miles from Biddeford, ME)
- 1 day ago
Experience: Two years of related experience in a healthcare field or two years of previous call center experience required....
Remote Work- Falmouth, ME (20 miles from Biddeford, ME)
- 2 days ago
- Falmouth, ME (20 miles from Biddeford, ME)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Blood Collection Staff Customer Service
- Portland, ME (16 miles from Biddeford, ME)
- 2 days ago
- Portland, ME (16 miles from Biddeford, ME)
- 2 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Weekday job for prep/customer service. No nights or weekends
- Portland, ME (16 miles from Biddeford, ME)
- 2 days ago
- Portland, ME (16 miles from Biddeford, ME)
- 2 days ago
Market Street Eats is HIRING! A bit about the job- NO NIGHTS. NO WEEKENDS. FREE FOOD WHILE YOU WORK. PAID TIME OFF AT EVERY HOLIDAY. XMAS BONUS $$$. PARKING AVAILABLE. Our days go by super fast-...
Customer Service Test Center Administrator
- Portland, ME (16 miles from Biddeford, ME)
- 2 days ago
- Portland, ME (16 miles from Biddeford, ME)
- 2 days ago
JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: South Portland, ME TEST CENTER ADDRESS: 311 Darling Ave,...
- South Portland, ME (12 miles from Biddeford, ME)
- 2 days ago
- South Portland, ME (12 miles from Biddeford, ME)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 421022 Address: USA-ME-South Portland-415 Philbrook Ave Store Code: Store 08387 Front End (5151767) Hannaford Supermarkets started...
Admin Customer Care Representative
- Scarborough, ME (10 miles from Biddeford, ME)
- 3 days ago
- Scarborough, ME (10 miles from Biddeford, ME)
- 3 days ago
Qualifications: High School or equivalent Associate's or Bachelor's Degree Add, Prior call center experience preferred #LI-ES1 At Ahold Delhaize USA, we provide services to one of the largest portfolios...
Pharmacy Customer Service Associate
- Kennebunk, ME (8 miles from Biddeford, ME)
- 3 days ago
- Kennebunk, ME (8 miles from Biddeford, ME)
- 3 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative/Hunter
- Wells, ME (14 miles from Biddeford, ME)
- 4 days ago
- Wells, ME (14 miles from Biddeford, ME)
- 4 days ago
Customer Service Representative/Hunter at TC Hafford Basement Systems in Wells, Maine, United States Job Description...
Airport Customer Service Agent - Portland, ME
- Portland, ME (16 miles from Biddeford, ME)
- 5 days ago
- Portland, ME (16 miles from Biddeford, ME)
- 5 days ago
General information Job Title Airport Customer Service Agent - Portland, ME Date Tuesday, March 4, 2025 State Maine City Portland Base Pay Rate: $ 18.00 Seasonal Pay Rate: $ 2 Full/Part Time Part...
Customer Account Representative
- Portland, ME (16 miles from Biddeford, ME)
- 5 days ago
- Portland, ME (16 miles from Biddeford, ME)
- 5 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Portland, ME (16 miles from Biddeford, ME)
- 5 days ago
- Portland, ME (16 miles from Biddeford, ME)
- 5 days ago
Trellis Health Day Shift Clerical/Administrative Support Req #: 26495 Summary: Trellis Health is seeking a Member Service Representative (MSR) to help transform primary care through innovation and...
Demographic Data for Biddeford, ME
Moving to Biddeford, ME? Find some basic demographic data about Biddeford, ME below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Biddeford, ME
Highest Education Level
Customer Service Representatives in Biddeford, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »