Customer Service Representative Jobs in Bangor, ME

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 25 Jobs

Medical Screener - Reception Technician (Customer Service)

  • Brewer, ME (6 miles from Bangor, ME)
  • 13 hours ago
  • Brewer, ME (6 miles from Bangor, ME)
  • 13 hours ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Pharmacy Customer Service Associate

  • Ellsworth, ME (24 miles from Bangor, ME)
  • 2 days ago
  • Ellsworth, ME (24 miles from Bangor, ME)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service/Sales

  • Ellsworth, ME (24 miles from Bangor, ME)
  • 6 days ago
  • Ellsworth, ME (24 miles from Bangor, ME)
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Cashier

  • Bangor, ME
  • 6 days ago
  • Bangor, ME
  • 6 days ago

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and...

Customer Account Representative

  • Brewer, ME (6 miles from Bangor, ME)
  • 7 days ago
  • Brewer, ME (6 miles from Bangor, ME)
  • 7 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

PT Sales Associate Cashier

  • Hampden, ME (10 miles from Bangor, ME)
  • 10 days ago
  • Hampden, ME (10 miles from Bangor, ME)
  • 10 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 414718 Address: USA-ME-Hampden-77 Western Ave Store Code: Store 08417 Front End (5151790) Hannaford Supermarkets started out as a...

Customer Service Representative- Brewer, ME

  • Brewer, ME (6 miles from Bangor, ME)
  • 11 days ago
  • Brewer, ME (6 miles from Bangor, ME)
  • 11 days ago

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success....

Crew Member: Customer Service / Cashier

  • Bangor, ME
  • 12 days ago
  • Bangor, ME
  • 12 days ago

The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...

Customer Service Representative

  • Ellsworth, ME (24 miles from Bangor, ME)
  • 12 days ago
  • Ellsworth, ME (24 miles from Bangor, ME)
  • 12 days ago

Store 4707009: 85 High St, Ellsworth, Maine 04605 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Seasonal Retail Sales Associate

  • Bangor, ME
  • 16 days ago
  • Bangor, ME
  • 16 days ago

What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...

PT Sales Associate Cashier

  • Bangor, ME
  • 16 days ago
  • Bangor, ME
  • 16 days ago

at Hannaford in Bangor, Maine, United States Job Description Category/Area of Expertise: Retail Operations Job Requisition: 418575 USA Store Code: Store 08109 Front End (5151615) Hannaford...

Customer Service - Donor Support Technician

  • Brewer, ME (6 miles from Bangor, ME)
  • 18 days ago
  • Brewer, ME (6 miles from Bangor, ME)
  • 18 days ago

Customer Service - Donor Support Technician page is loaded Customer Service - Donor Support Technician locations Americas, US-ME, Brewer503, CSL Plasma time type Full time posted on Posted 2 Days...

PT Customer Service Leader

  • Ellsworth, ME (24 miles from Bangor, ME)
  • 18 days ago
  • Ellsworth, ME (24 miles from Bangor, ME)
  • 18 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 414604 Address: USA-ME-Ellsworth-225 High Street Suite 1 Store Code: Store 08123 Front End (5151620) Hannaford Supermarkets started...

PT Customer Service Associate

  • Ellsworth, ME (24 miles from Bangor, ME)
  • 18 days ago
  • Ellsworth, ME (24 miles from Bangor, ME)
  • 18 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 418248 Address: USA-ME-Ellsworth-225 High Street Suite 1 Store Code: Store 08123 Front End (5151620) Hannaford Supermarkets started...

Seasonal Customer Experience Representative - Bangor Airport

  • Bangor, ME
  • 19 days ago
  • Bangor, ME
  • 19 days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Demographic Data for Bangor, ME

Moving to Bangor, ME? Find some basic demographic data about Bangor, ME below.


Local
National
44,608
1,859
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Bangor, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bangor, ME offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bangor, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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