Customer Service Representative Jobs in Shreveport, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...
Customer Service - Self Storage Manager
- Bossier City, LA (5 miles from Shreveport, LA)
- 15 hours ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 15 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Attendant Customer Service Slots - Part-Time
- Shreveport, LA
- 15 hours ago
- Shreveport, LA
- 15 hours ago
Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the...
Customer Service Representative Shreveport, LA Description Job Description Job Title: Customer Service Representative Supervisor: Site Manager Responsibilities: Present and sellpany products and services...
Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Shreveport, LA
- 6 days ago
- Shreveport, LA
- 6 days ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Shreveport, LA
- 7 days ago
- Shreveport, LA
- 7 days ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Service Representative We want you to join our team as a Customer Service Representative....
- Bossier City, LA (5 miles from Shreveport, LA)
- 23 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 23 days ago
Overview ProSphere (PST), a Planned Systems International (PSI) company, is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required...
Overview Where Better Careers Begin! Massage Envy Youree Dr. 7532 Youree Dr. Shreveport LA 71104 Do you have a passion for helping others? At the Massage Envy Youree Dr. franchise, we support and...
Overview Where Better Careers Begin! Massage Envy Youree Dr. 7523 Youree Dr., Shreveport, LA 71104 Do you have a passion for helping others? At the Massage Envy Youree Dr. franchise, we support...
Salary Not Available Position range in 7th Regional Labor Market Area, Shreveport $27k - $42k Per Year Retail Customer Service Cashier Love's Travel Stops & Country Stores Occupation: Customer Service...
Customer Service Associate - Weekend Availability
- Shreveport, LA
- 27 days ago
- Shreveport, LA
- 27 days ago
Starting hiring pay at: $11 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Shreveport, LA
Moving to Shreveport, LA? Find some basic demographic data about Shreveport, LA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Shreveport, LA
Highest Education Level
Customer Service Representatives in Shreveport, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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