Customer Service Representative Jobs in Shreveport, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Remote Customer Service Representative
- Bossier City, LA (5 miles from Shreveport, LA)
- 12 hours ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 12 hours ago
Pearl Interactive Network Remote Customer Service Representative in Bossier City , Louisiana Pearl Interactive Network is sourcing Remote Customer Service Representatives....
Remote WorkModels and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative, LA Department of Education
- Bossier City, LA (5 miles from Shreveport, LA)
- 1 day ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 1 day ago
The Customer Service Representative (CSR)represents the Louisiana Office of Teaching and Learning, Division of Early Childhood Operations....
Retail Customer Service Cashier
- Blanchard, LA (9 miles from Shreveport, LA)
- 2 days ago
- Blanchard, LA (9 miles from Shreveport, LA)
- 2 days ago
Req ID: 453629 Address: I-49 Hwy 1 - NEC Blanchard, LA, 71107 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Class Title Customer Service Representative work activities are not further divided into separate classes Duties CUSTOMER SERVICE DIVISION Customer Service Representative work activities involve the...
- Bossier City, LA (5 miles from Shreveport, LA)
- 7 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 7 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Storage Customer Service Representative
- Bossier City, LA (5 miles from Shreveport, LA)
- 9 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Customer Service Representative
- Doyline, LA (20 miles from Shreveport, LA)
- 10 days ago
- Doyline, LA (20 miles from Shreveport, LA)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative, Bilingual -LA Depart of Revenue
- Bossier City, LA (5 miles from Shreveport, LA)
- 13 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 13 days ago
The Customer Service Representative, Bilingual (CSRB) represents the Louisiana Department of Revenue (LDOR)....
6121 - Shreveport - 765 Brook Hollow Drive, Shreveport, Louisiana, 71105 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Customer Service Representative, LA Department of Revenue
- Bossier City, LA (5 miles from Shreveport, LA)
- 15 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 15 days ago
The Customer Service Representative/Agent (CSR) represents the Louisiana Department of Revenue (LDOR)....
Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the...
Seasonal Retail Sales Associate
- Bossier City, LA (5 miles from Shreveport, LA)
- 28 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 28 days ago
What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Responsibilities Your Responsibilities As a customer service representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns....
Overview Come and work for Envoy Air, an American Airlines Group Company, at Shreveport Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team...
Demographic Data for Shreveport, LA
Moving to Shreveport, LA? Find some basic demographic data about Shreveport, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Shreveport, LA
Highest Education Level
Customer Service Representatives in Shreveport, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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