Customer Service Representative Jobs in New Iberia, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Lafayette, LA (24 miles from New Iberia, LA)
- 18 hours ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 18 hours ago
The individual selected for this role will be expected to work at Store #707368, located at: 215 Kaliste Saloom Rd, Lafayette, LA 70508. This is a Part-time position. Customer Service Specialists...
Customer Support Specialist I- HYBRID
- Lafayette, LA (24 miles from New Iberia, LA)
- 19 hours ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 19 hours ago
Revvity | About Us Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. We pair the...
Customer Service Representative
- Lafayette, LA (24 miles from New Iberia, LA)
- 1 day ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 1 day ago
Acadian Client Services has an immediate opening for a Customer Service Representative to join their team. Job Location: Lafayette, LA - This position is based in the office....
Customer Service Sales Representative
- Lafayette, LA (24 miles from New Iberia, LA)
- 1 day ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 1 day ago
6123 - Lafayette - 5825 Johnston Street, Lafayette, Louisiana, 70503 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Customer Service Representative, Full or Part Time
- Lafayette, LA (24 miles from New Iberia, LA)
- 1 day ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 1 day ago
Store 2706838: 3332 W Pinhook Rd, Lafayette, Louisiana 70508 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Part-Time Retail Sales Associate
- Lafayette, LA (24 miles from New Iberia, LA)
- 1 day ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 1 day ago
Role Specific Information Required Daytime Availability Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes...
Req ID: 446530 Address: Hwy 90 & Hwy 14 - Exit 128A New Iberia, LA, 70560 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) 100% Match up to 5% * Medical/Dental/Vision Insurance after 30...
Customer Service Representative
- Lafayette, LA (24 miles from New Iberia, LA)
- 6 days ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 6 days ago
Benefits: Dental insurance Health insurance Opportunity for advancement Vision insurance About the Role: Join our team at Restoration Pros in Lafayette, LA as a Customer Service Representative....
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
- Broussard, LA (15 miles from New Iberia, LA)
- 6 days ago
- Broussard, LA (15 miles from New Iberia, LA)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Customer Service Rep (Call Center)
- Lafayette, LA (24 miles from New Iberia, LA)
- 9 days ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 9 days ago
Customer Service Rep (Call Center) MediTrans Job Description: The Claims Specialist serves as a contact person between new and existing transportation providers/mileage reimbursement members to...
- Lafayette, LA (24 miles from New Iberia, LA)
- 9 days ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 9 days ago
Member Service Representative CUSA FCU The primary functions of a Member Service Representative are to assist members with any inquiries, requests or problems in a professional, respectful and...
Customer Service Representative
- Franklin, LA (20 miles from New Iberia, LA)
- 9 days ago
- Franklin, LA (20 miles from New Iberia, LA)
- 9 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Sales (Hybrid)
- Lafayette, LA (24 miles from New Iberia, LA)
- 11 days ago
- Lafayette, LA (24 miles from New Iberia, LA)
- 11 days ago
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit...
Demographic Data for New Iberia, LA
Moving to New Iberia, LA? Find some basic demographic data about New Iberia, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Iberia, LA
Highest Education Level
Customer Service Representatives in New Iberia, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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