Customer Service Representative Jobs in Monroe, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Advantage Resourcing has partnered with a Monroe, LA company seeking a Customer Service Representative to join their team....
Customer Service Representative
- Bastrop, LA (24 miles from Monroe, LA)
- 4 days ago
- Bastrop, LA (24 miles from Monroe, LA)
- 4 days ago
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Customer Service Representative
- Choudrant, LA (21 miles from Monroe, LA)
- 10 days ago
- Choudrant, LA (21 miles from Monroe, LA)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
OVERNIGHT Customer Service Representative
- West Monroe, LA (5 miles from Monroe, LA)
- 16 days ago
- West Monroe, LA (5 miles from Monroe, LA)
- 16 days ago
Store 2707763: 170 Well Rd, West Monroe, Louisiana 71291 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Account Representative
- West Monroe, LA (5 miles from Monroe, LA)
- 18 days ago
- West Monroe, LA (5 miles from Monroe, LA)
- 18 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
Customer Service Representative III
- West Monroe, LA (5 miles from Monroe, LA)
- 21 days ago
- West Monroe, LA (5 miles from Monroe, LA)
- 21 days ago
Title: Customer Service Representative III Location: West Monroe, LA Duration: 12-month contract with possible extension Responsibilities: Interacts with customers; gives information in response to...
Customer Service Representative
- Bastrop, LA (24 miles from Monroe, LA)
- 25 days ago
- Bastrop, LA (24 miles from Monroe, LA)
- 25 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Req ID: 452677 Address: 335 HWY 594 Monroe, LA, 71203 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match...
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a...
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Customer Service Representative - West Monroe, LA
- West Monroe, LA (5 miles from Monroe, LA)
- 30+ days ago
- West Monroe, LA (5 miles from Monroe, LA)
- 30+ days ago
Join the 1 st Franklin team as a Customer Service Representative....
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Monroe, LA
Moving to Monroe, LA? Find some basic demographic data about Monroe, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Monroe, LA
Highest Education Level
Customer Service Representatives in Monroe, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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