Customer Service Representative Jobs in Monroe, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- West Monroe, LA (5 miles from Monroe, LA)
- 1 day ago
- West Monroe, LA (5 miles from Monroe, LA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative Evenings
- Rayville, LA (18 miles from Monroe, LA)
- 2 days ago
- Rayville, LA (18 miles from Monroe, LA)
- 2 days ago
Store 2707782: 2204 Julia St, Rayville, Louisiana 71269 Availability - Shift/Days Part time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative - Patient Registration
- Bastrop, LA (24 miles from Monroe, LA)
- 2 days ago
- Bastrop, LA (24 miles from Monroe, LA)
- 2 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Bastrop, LA (24 miles from Monroe, LA)
- 2 days ago
- Bastrop, LA (24 miles from Monroe, LA)
- 2 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Rep(08183) - 1670 State Hwy 71
- Bastrop, LA (24 miles from Monroe, LA)
- 11 days ago
- Bastrop, LA (24 miles from Monroe, LA)
- 11 days ago
Company Description MAC Pizza is the largest Domino's franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about...
Customer Contact Representatives
- West Monroe, LA (5 miles from Monroe, LA)
- 16 days ago
- West Monroe, LA (5 miles from Monroe, LA)
- 16 days ago
These are entry-level positions and call center experience is not required. These positions are Temp-to-Hire and can become long-term CAREERS for the right individuals!...
Overview Where Better Careers Begin! Massage Envy Monroe-West Monroe 4429 Pecanland Mall Dr. Suite 5 Monroe, LA 71203-7045 Do you have a passion for helping others? At the Massage Envy Monroe-West...
Overview Where Better Careers Begin! Massage Envy Monroe-West Monroe 4429 Pecanland Mall Dr. Suite 5 Monroe, LA 71203-7045 Do you have a passion for helping others? At the Massage Envy Monroe-West...
Customer Service Representative
- Bastrop, LA (24 miles from Monroe, LA)
- 19 days ago
- Bastrop, LA (24 miles from Monroe, LA)
- 19 days ago
Store 2723452: 1514 E Madison Ave, Bastrop, Louisiana 71220 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Monroe, LA Description Customer Service M-F 8AM-5PM Sat 8AM-1PM $12/Hour Fast paced, minimal training. Business Casual Valid ID required in good standing Someone who can handle a...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Overview Come and work for Envoy Air, an American Airlines Group Company, at (Monroe Regional Airport) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team...
We are looking for the Best of the Best Full-Time Customer Service Representative: Monroe, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Monroe, LA
Moving to Monroe, LA? Find some basic demographic data about Monroe, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Monroe, LA
Highest Education Level
Customer Service Representatives in Monroe, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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