Customer Service Representative Jobs in Lake Charles, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Lake Charles, LA
- 6 hours ago
- Lake Charles, LA
- 6 hours ago
The individual selected for this role will be expected to work at Store #707445, located at: 508 E. Prien Lake Rd, Lake Charles, LA 70601. This is a Part-time position. Customer Service...
Bilingual Customer Service Specialist (Spanish)
- Lake Charles, LA
- 2 days ago
- Lake Charles, LA
- 2 days ago
The individual selected for this role will be expected to work at Store #707445, located at: 508 E. Prien Lake Rd, Lake Charles, LA 70601. This is a Part-time position. Customer Service...
Customer Experience Representative Lake Charles Airport (Temporary)
- Lake Charles, LA
- 4 days ago
- Lake Charles, LA
- 4 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Associate - Temporary
- Moss Bluff, LA (6 miles from Lake Charles, LA)
- 6 days ago
- Moss Bluff, LA (6 miles from Lake Charles, LA)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service / Technical Support Representative
- Iowa, LA (13 miles from Lake Charles, LA)
- 8 days ago
- Iowa, LA (13 miles from Lake Charles, LA)
- 8 days ago
Position: Customer Service Representative Location: WAH Terms: Full-time Pay: $16.50 Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service and experience...
Bilingual Customer Service Representative (SPANISH)
- Iowa, LA (13 miles from Lake Charles, LA)
- 8 days ago
- Iowa, LA (13 miles from Lake Charles, LA)
- 8 days ago
Position: Customer Service Representative Location: Remote Terms: Full-time Pay: $16/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service and experience...
Customer Service Representative
- Iowa, LA (13 miles from Lake Charles, LA)
- 28 days ago
- Iowa, LA (13 miles from Lake Charles, LA)
- 28 days ago
Position: Customer Service Representative Location: Terms: Full-time Pay: $15/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service and experience...
Customer Service Rep(0567) - 2018 Gerstner Memorial Dr
- Lake Charles, LA
- 60+ days ago
- Lake Charles, LA
- 60+ days ago
Company Description Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Attendant Customer Service Slots
- Vinton, LA (22 miles from Lake Charles, LA)
- 30+ days ago
- Vinton, LA (22 miles from Lake Charles, LA)
- 30+ days ago
Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Seasonal Retail Sales Associate
- Sulphur, LA (10 miles from Lake Charles, LA)
- 60+ days ago
- Sulphur, LA (10 miles from Lake Charles, LA)
- 60+ days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Demographic Data for Lake Charles, LA
Moving to Lake Charles, LA? Find some basic demographic data about Lake Charles, LA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lake Charles, LA
Highest Education Level
Customer Service Representatives in Lake Charles, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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