Customer Service Representative Jobs in Lafayette, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The individual selected for this role will be expected to work at Store #725166, located at: 100 Turks Bay Ln, Lafayette, LA 70507 This is a Part-time position. Customer Service Specialists work...
Acadian Total Security, a division of Acadian Companies, is seeking candidates for a Customer Service Representative I....
Customer Service Associate - Temporary
- Opelousas, LA (21 miles from Lafayette, LA)
- 3 days ago
- Opelousas, LA (21 miles from Lafayette, LA)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
The individual selected for this role will be expected to work at Store #725166, located at: 100 Turks Bay Ln, Lafayette, LA 70507. This is a Full-time position. This position is essential to the...
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Customer Service & E-Commerce Supervisor - Full Time
- Lafayette, LA
- 8 days ago
- Lafayette, LA
- 8 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Essential Job Duties and Responsibilities: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...
- Opelousas, LA (21 miles from Lafayette, LA)
- 12 days ago
- Opelousas, LA (21 miles from Lafayette, LA)
- 12 days ago
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Member Service Representative - Full time $12.50 - $14 / Hour Lafayette, LA Hiring a full time Member Service Representative in the Lafayette, Louisiana area. A local bank is looking for someone...
Customer Service Representative
- New Iberia, LA (24 miles from Lafayette, LA)
- 13 days ago
- New Iberia, LA (24 miles from Lafayette, LA)
- 13 days ago
Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part...
Customer Service Representative - New Iberia
- New Iberia, LA (24 miles from Lafayette, LA)
- 16 days ago
- New Iberia, LA (24 miles from Lafayette, LA)
- 16 days ago
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
Customer Service Rep(09503)- 703 The Boulevard
- Rayne, LA (16 miles from Lafayette, LA)
- 17 days ago
- Rayne, LA (16 miles from Lafayette, LA)
- 17 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative Nights and Weekend
- New Iberia, LA (24 miles from Lafayette, LA)
- 18 days ago
- New Iberia, LA (24 miles from Lafayette, LA)
- 18 days ago
Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor...
Retail Customer Service Cashier
- Port Barre, LA (22 miles from Lafayette, LA)
- 30+ days ago
- Port Barre, LA (22 miles from Lafayette, LA)
- 30+ days ago
Req ID: 453150 Address: 17635 Highway 190 Port Barre, LA, 70577 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Demographic Data for Lafayette, LA
Moving to Lafayette, LA? Find some basic demographic data about Lafayette, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lafayette, LA
Highest Education Level
Customer Service Representatives in Lafayette, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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