Customer Service Representative Jobs in Houma, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Job Description Position Purpose: CustomerService/Sales associates provide fast, friendly service by actively seeking outcustomers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Amelia, LA (18 miles from Houma, LA)
- 10 days ago
- Amelia, LA (18 miles from Houma, LA)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(05906) - 4896 HWY 1
- Raceland, LA (19 miles from Houma, LA)
- 12 days ago
- Raceland, LA (19 miles from Houma, LA)
- 12 days ago
Company Description Job Description ABOUT THE JOB As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism is vital to...
Summary The Counter Sales Associate is responsible for our sales counter at one of our wholesale HVAC distributorships that carries multiple brands of equipment, parts, and supplies. The goal of...
Line Customer Service Representative (Contingent) - Houma, LA - 5x2
- Houma, LA
- 30+ days ago
- Houma, LA
- 30+ days ago
Job Description: DUTIES AND RESPONSIBILITIES: Assist with ensuring baggage and cargo are tagged and stored in the proper locations within the baggage holding area; Work closely with Customer Service...
Customer Service Representative
- Thibodaux, LA (14 miles from Houma, LA)
- 30+ days ago
- Thibodaux, LA (14 miles from Houma, LA)
- 30+ days ago
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Company Description RPM Pizza has been one of the largest Dominos franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including...
Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. Youll see it in our commitment to our people, customers, and community. Youll...
Customer Service Representative - Thibodaux
- Thibodaux, LA (14 miles from Houma, LA)
- 60+ days ago
- Thibodaux, LA (14 miles from Houma, LA)
- 60+ days ago
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
We are looking for the Best of the Best Full-Time Customer Service Representative: HOUMA, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...
Starting hiring pay at: $10.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
Demographic Data for Houma, LA
Moving to Houma, LA? Find some basic demographic data about Houma, LA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Houma, LA
Highest Education Level
Customer Service Representatives in Houma, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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