Customer Service Representative Jobs in Houma, LA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-10 of 10 Jobs

Customer Service Associate

  • Houma, LA
  • 9 hours ago
  • Houma, LA
  • 9 hours ago

Starting hiring pay at: $10.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

Customer Service

  • Houma, LA
  • 7 days ago
  • Houma, LA
  • 7 days ago

Were currently looking to hire five driven and motivated individualsthree males and two femalesto join our growing team at our Brampton office. This is a fast-paced, client-facing role where youll...

Customer Service Representative (Multi Branch Support)

  • Houma, LA
  • 15 days ago
  • Houma, LA
  • 15 days ago

Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...

Customer Service Representative

  • Amelia, LA (18 miles from Houma, LA)
  • 15 days ago
  • Amelia, LA (18 miles from Houma, LA)
  • 15 days ago

Store 2704475: 10209 Hwy 90 E, Amelia, Louisiana 70340 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep(05906) - 4896 HWY 1

  • Raceland, LA (19 miles from Houma, LA)
  • 45+ days ago
  • Raceland, LA (19 miles from Houma, LA)
  • 45+ days ago

Company Description Job Description ABOUT THE JOB As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism is vital to...

Retail Customer Service Associate

  • Houma, LA
  • 30+ days ago
  • Houma, LA
  • 30+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Customer Service/Sales

  • Houma, LA
  • 45+ days ago
  • Houma, LA
  • 45+ days ago

Job Description Position Purpose: CustomerService/Sales associates provide fast, friendly service by actively seeking outcustomers to assess their needs and provide assistance. These associates...

Customer Service Representative

  • Thibodaux, LA (14 miles from Houma, LA)
  • 60+ days ago
  • Thibodaux, LA (14 miles from Houma, LA)
  • 60+ days ago

Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...

Customer Service Rep(05241) - 615 Grand Calliou Rd

  • Houma, LA
  • 60+ days ago
  • Houma, LA
  • 60+ days ago

Company Description RPM Pizza has been one of the largest Dominos franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including...

Customer Service Representative: HOUMA, LA

  • Houma, LA
  • 90+ days ago
  • Houma, LA
  • 90+ days ago

We are looking for the Best of the Best Full-Time Customer Service Representative: HOUMA, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...

Demographic Data for Houma, LA

Moving to Houma, LA? Find some basic demographic data about Houma, LA below.


Local
National
82,892
2,259
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Houma, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Houma, LA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Houma, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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