Customer Service Representative Jobs in Hammond, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and...
- Walker, LA (20 miles from Hammond, LA)
- 5 hours ago
- Walker, LA (20 miles from Hammond, LA)
- 5 hours ago
Store 2706824: 8811 Florida Blvd, Walker, Louisiana 70785 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Experience Specialist II - Covington, LA
- Covington, LA (19 miles from Hammond, LA)
- 9 hours ago
- Covington, LA (19 miles from Hammond, LA)
- 9 hours ago
Customer Experience Specialist II - Covington, LA Covington, LA, USA Req #1944 Thursday, March 13, 2025 At BankPlus, we strive to add value for our employees, customers and shareholders. We are a...
Customer Service Associate - Temporary
- Walker, LA (20 miles from Hammond, LA)
- 1 day ago
- Walker, LA (20 miles from Hammond, LA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Relations Specialist - REMOTE OPTION
- Covington, LA (19 miles from Hammond, LA)
- 2 days ago
- Covington, LA (19 miles from Hammond, LA)
- 2 days ago
center experience Physical Requirements: Willingness and ability to work after regularly scheduled hours as needed Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours...
Remote WorkLead Customer Service Representative, Full or Part Time
- Ponchatoula, LA (12 miles from Hammond, LA)
- 2 days ago
- Ponchatoula, LA (12 miles from Hammond, LA)
- 2 days ago
Store 2723762: 15389 Hwy 22, Ponchatoula, Louisiana 70454 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Member Service Representative Floater (Covington, LA)
- Covington, LA (19 miles from Hammond, LA)
- 2 days ago
- Covington, LA (19 miles from Hammond, LA)
- 2 days ago
MEMBER SERVICE REPRESENTATIVE FLOATER Skills and qualifications include : High school diploma or equivalent. 2 years of experience including lending, teller, or call center experience with a financial...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative- Covington
- Covington, LA (19 miles from Hammond, LA)
- 10 days ago
- Covington, LA (19 miles from Hammond, LA)
- 10 days ago
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Customer Service Representative
- Walker, LA (20 miles from Hammond, LA)
- 10 days ago
- Walker, LA (20 miles from Hammond, LA)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Store 2709732: 1920 SW Railroad Ave, Hammond, Louisiana 70403 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Amite
- Amite, LA (15 miles from Hammond, LA)
- 21 days ago
- Amite, LA (15 miles from Hammond, LA)
- 21 days ago
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
Customer Service Rep(05296) - 19105 Florida Blvd
- Albany, LA (8 miles from Hammond, LA)
- 22 days ago
- Albany, LA (8 miles from Hammond, LA)
- 22 days ago
Company Description Job Description Team members must be able to answer phones, take orders, take customer's payments, and greet customers. Qualifications Additional Information
Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Demographic Data for Hammond, LA
Moving to Hammond, LA? Find some basic demographic data about Hammond, LA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Hammond, LA
Highest Education Level
Customer Service Representatives in Hammond, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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