Customer Service Representative Jobs in Gonzales, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Walker, LA (22 miles from Gonzales, LA)
- 5 hours ago
- Walker, LA (22 miles from Gonzales, LA)
- 5 hours ago
Store 2706824: 8811 Florida Blvd, Walker, Louisiana 70785 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 9 hours ago
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 9 hours ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 9 hours ago
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 9 hours ago
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
Pharmacy Customer Service Associate
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 16 hours ago
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 17 hours ago
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 17 hours ago
TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build...
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Walker, LA (22 miles from Gonzales, LA)
- 1 day ago
- Walker, LA (22 miles from Gonzales, LA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Specialist - Baton Rouge
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 2 days ago
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 2 days ago
Based in Orlando, Florida, Massey Services is one of the nations largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating...
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 2 days ago
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 2 days ago
Wilson Language Training Customer Success Specialist in Baton Rouge , Louisiana Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
- Geismar, LA (5 miles from Gonzales, LA)
- 2 days ago
- Geismar, LA (5 miles from Gonzales, LA)
- 2 days ago
Primary Purpose:The basic function of this position is to provide customer service for Kinder Morgan's customers, which includes but is not limited to: order processing, scheduling, bill of lading...
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 4 days ago
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 4 days ago
Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better. As part of...
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 4 days ago
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 4 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
Amazon Locker - Customer Service
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 5 days ago
- Baton Rouge, LA (21 miles from Gonzales, LA)
- 5 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative - FT overnights
- Plaquemine, LA (22 miles from Gonzales, LA)
- 5 days ago
- Plaquemine, LA (22 miles from Gonzales, LA)
- 5 days ago
- Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Gonzales, LA
Moving to Gonzales, LA? Find some basic demographic data about Gonzales, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Gonzales, LA
Highest Education Level
Customer Service Representatives in Gonzales, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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