Customer Service Representative Jobs in Covington, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Mandeville, LA (8 miles from Covington, LA)
- 2 days ago
- Mandeville, LA (8 miles from Covington, LA)
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Associate - Temporary
- Abita Springs, LA (11 miles from Covington, LA)
- 4 days ago
- Abita Springs, LA (11 miles from Covington, LA)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(05217) - 875 Robert Blvd
- Slidell, LA (23 miles from Covington, LA)
- 7 days ago
- Slidell, LA (23 miles from Covington, LA)
- 7 days ago
Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Customer Service Representative: Slidell, LA
- Slidell, LA (23 miles from Covington, LA)
- 9 days ago
- Slidell, LA (23 miles from Covington, LA)
- 9 days ago
We are looking for the Best of the Best Full-Time Customer Service Representative: Slidell, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...
- Mandeville, LA (8 miles from Covington, LA)
- 11 days ago
- Mandeville, LA (8 miles from Covington, LA)
- 11 days ago
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
Retail Loss Prevention Customer Service Associate II
- Slidell, LA (23 miles from Covington, LA)
- 16 days ago
- Slidell, LA (23 miles from Covington, LA)
- 16 days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative What Brought You Here Pay- $16/hour-$22/hour Day Shift Hours OT as needed Benefits starting DAY ONE!...
Customer Service Representative - Continental Underwriters
- Covington, LA
- 30+ days ago
- Covington, LA
- 30+ days ago
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have...
Pharmacy Customer Service Associate
- Hammond, LA (19 miles from Covington, LA)
- 30+ days ago
- Hammond, LA (19 miles from Covington, LA)
- 30+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Registered Client Service Associate
- Mandeville, LA (8 miles from Covington, LA)
- 45+ days ago
- Mandeville, LA (8 miles from Covington, LA)
- 45+ days ago
POSITION SUMMARY: Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis....
Customer Service Rep(03057) - 2170 Gause Blvd W Ste 177
- Slidell, LA (23 miles from Covington, LA)
- 60+ days ago
- Slidell, LA (23 miles from Covington, LA)
- 60+ days ago
Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Customer Service Rep(05244) - 803 Collins Blvd
- Covington, LA
- 60+ days ago
- Covington, LA
- 60+ days ago
Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Demographic Data for Covington, LA
Moving to Covington, LA? Find some basic demographic data about Covington, LA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Covington, LA
Highest Education Level
Customer Service Representatives in Covington, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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