Customer Service Representative Jobs in Covington, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
center experience Physical Requirements: Willingness and ability to work after regularly scheduled hours as needed Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours...
Remote WorkLead Customer Service Representative, Full or Part Time
- Ponchatoula, LA (16 miles from Covington, LA)
- 1 day ago
- Ponchatoula, LA (16 miles from Covington, LA)
- 1 day ago
Store 2723762: 15389 Hwy 22, Ponchatoula, Louisiana 70454 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Abita Springs, LA (11 miles from Covington, LA)
- 1 day ago
- Abita Springs, LA (11 miles from Covington, LA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Member Service Representative Floater (Covington, LA)
- Covington, LA
- 2 days ago
- Covington, LA
- 2 days ago
MEMBER SERVICE REPRESENTATIVE FLOATER Skills and qualifications include : High school diploma or equivalent. 2 years of experience including lending, teller, or call center experience with a financial...
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Pharmacy Customer Service Associate
- Hammond, LA (19 miles from Covington, LA)
- 6 days ago
- Hammond, LA (19 miles from Covington, LA)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Hammond, LA (19 miles from Covington, LA)
- 7 days ago
- Hammond, LA (19 miles from Covington, LA)
- 7 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Sales & Customer Service Associate- Full Time
- Slidell, LA (23 miles from Covington, LA)
- 9 days ago
- Slidell, LA (23 miles from Covington, LA)
- 9 days ago
Overview Where Better Careers Begin! Massage Envy Slidell- 126 Town Center Pkwy Slidell, La 70458 Do you have a passion for helping others? At the Massage Envy Slidell franchise, we support and...
Customer Service Representative
- Slidell, LA (23 miles from Covington, LA)
- 10 days ago
- Slidell, LA (23 miles from Covington, LA)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Hammond, LA (19 miles from Covington, LA)
- 14 days ago
- Hammond, LA (19 miles from Covington, LA)
- 14 days ago
Store 2709732: 1920 SW Railroad Ave, Hammond, Louisiana 70403 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Registered Client Service Associate
- Mandeville, LA (8 miles from Covington, LA)
- 16 days ago
- Mandeville, LA (8 miles from Covington, LA)
- 16 days ago
POSITION SUMMARY: Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis....
Customer Service Rep(03057) - 2170 Gause Blvd W Ste 177
- Slidell, LA (23 miles from Covington, LA)
- 27 days ago
- Slidell, LA (23 miles from Covington, LA)
- 27 days ago
Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
Lead Customer Service Representative
- Slidell, LA (23 miles from Covington, LA)
- 30+ days ago
- Slidell, LA (23 miles from Covington, LA)
- 30+ days ago
Store 2704487: 1900 Shortcut Hwy, Slidell, Louisiana 70458 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(05246) - 1400 W Thomas St
- Hammond, LA (19 miles from Covington, LA)
- 30+ days ago
- Hammond, LA (19 miles from Covington, LA)
- 30+ days ago
Job Description As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
- Slidell, LA (23 miles from Covington, LA)
- 30+ days ago
- Slidell, LA (23 miles from Covington, LA)
- 30+ days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Demographic Data for Covington, LA
Moving to Covington, LA? Find some basic demographic data about Covington, LA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Covington, LA
Highest Education Level
Customer Service Representatives in Covington, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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