Customer Service Representative Jobs in Alexandria, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Alexandria, LA
- 6 hours ago
- Alexandria, LA
- 6 hours ago
The individual selected for this role will be expected to work at Store #707342, located at: 1102 Macarthur Blvd, Alexandria, la 71303. This is a Part-time position. Customer Service Specialists...
The individual selected for this role will be expected to work at Store #707342, located at: 1102 Macarthur Blvd, Alexandria, la 71303. This is a Part-time position. Customer Service Specialists...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Pineville, LA (5 miles from Alexandria, LA)
- 6 days ago
- Pineville, LA (5 miles from Alexandria, LA)
- 6 days ago
Store 2702843: 3432 Monroe Hwy, Pineville, Louisiana 71360 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store Customer Service Specialist
- Pineville, LA (5 miles from Alexandria, LA)
- 7 days ago
- Pineville, LA (5 miles from Alexandria, LA)
- 7 days ago
The individual selected for this role will be expected to work at Store #707065, located at: 516 Main St, Pineville, LA 71360 This is a Part-time position. This position is essential to the...
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
Overview Come and work for Envoy Air, an American Airlines Group Company, at (Alexandria Regional Airport) and watch your career take off! You will join a stable, FUN, secure, and fast-growing...
Customer Service Associate - Morning Shift
- Pineville, LA (5 miles from Alexandria, LA)
- 30+ days ago
- Pineville, LA (5 miles from Alexandria, LA)
- 30+ days ago
Starting hiring pay at: $10.5 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
Customer Service Representative: Alexandria, LA
- Alexandria, LA
- 29 days ago
- Alexandria, LA
- 29 days ago
We are looking for the Best of the Best Full-Time Customer Service Representative: Alexandria, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative (Loan Consultant I)
- Alexandria, LA
- 30+ days ago
- Alexandria, LA
- 30+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative (Loan Consultant I)
- Alexandria, LA
- 30+ days ago
- Alexandria, LA
- 30+ days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Pineville, LA (5 miles from Alexandria, LA)
- 60+ days ago
- Pineville, LA (5 miles from Alexandria, LA)
- 60+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Pineville, LA (5 miles from Alexandria, LA)
- 90+ days ago
- Pineville, LA (5 miles from Alexandria, LA)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Alexandria, LA
Moving to Alexandria, LA? Find some basic demographic data about Alexandria, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Alexandria, LA
Highest Education Level
Customer Service Representatives in Alexandria, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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