Customer Service Representative Jobs in Shelbyville, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- La Grange, KY (18 miles from Shelbyville, KY)
- 1 hour ago
- La Grange, KY (18 miles from Shelbyville, KY)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Mount Washington, KY (23 miles from Shelbyville, KY)
- 10 hours ago
- Mount Washington, KY (23 miles from Shelbyville, KY)
- 10 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Representative, Customer Service - New Patient Care
- Frankfort, KY (15 miles from Shelbyville, KY)
- 11 hours ago
- Frankfort, KY (15 miles from Shelbyville, KY)
- 11 hours ago
. + Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases...
Senior Customer Service Representative
- Frankfort, KY (15 miles from Shelbyville, KY)
- 2 days ago
- Frankfort, KY (15 miles from Shelbyville, KY)
- 2 days ago
**Required Qualifications** + 1+ year of call center experience. + 1+ years of medical/healthcare experience. + 1+ years of data entry experience....
- Frankfort, KY (15 miles from Shelbyville, KY)
- 10 days ago
- Frankfort, KY (15 miles from Shelbyville, KY)
- 10 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
- Simpsonville, KY (9 miles from Shelbyville, KY)
- 10 days ago
- Simpsonville, KY (9 miles from Shelbyville, KY)
- 10 days ago
Job Title: Customer Service Specialist Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role...
Customer Service Rep(01434)8054 New Lagrange Rd
- Grymr Devndle, KY (24 miles from Shelbyville, KY)
- 13 days ago
- Grymr Devndle, KY (24 miles from Shelbyville, KY)
- 13 days ago
Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service....
Customer Service Rep(01401) - 1150 US Hwy 127 S
- Frankfort, KY (15 miles from Shelbyville, KY)
- 14 days ago
- Frankfort, KY (15 miles from Shelbyville, KY)
- 14 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service - Self Storage Manager
- La Grange, KY (18 miles from Shelbyville, KY)
- 14 days ago
- La Grange, KY (18 miles from Shelbyville, KY)
- 14 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Associate (part-time)
- Eminence, KY (11 miles from Shelbyville, KY)
- 14 days ago
- Eminence, KY (11 miles from Shelbyville, KY)
- 14 days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking. Essential Job Functions Greets...
Customer Service Rep (01435) - 7924 Fegenbush Ln
- Spring Mill, KY (24 miles from Shelbyville, KY)
- 19 days ago
- Spring Mill, KY (24 miles from Shelbyville, KY)
- 19 days ago
Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...
Customer Service/Retail Admin-Frankfort Ky
- Frankfort, KY (15 miles from Shelbyville, KY)
- 20 days ago
- Frankfort, KY (15 miles from Shelbyville, KY)
- 20 days ago
Performs a variety of customer service and business office functions for a Southern States agronomy, farm supply, member co-op, and/or petroleum location. This multi-level role ranges from...
- Frankfort, KY (15 miles from Shelbyville, KY)
- 21 days ago
- Frankfort, KY (15 miles from Shelbyville, KY)
- 21 days ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
Customer Service Rep (01422) - 3951 Taylorsville rd.
- Saint Regis Park, KY (24 miles from Shelbyville, KY)
- 22 days ago
- Saint Regis Park, KY (24 miles from Shelbyville, KY)
- 22 days ago
Customer Service Representatives with Domino's Pizza undertake a variety of duties.Job duties include:Taking phone callsTaking ordersMaking pizzasCompleting cash transactionsProviding customers a great...
Retail Customer Service Associate
- Jeffersontown, KY (21 miles from Shelbyville, KY)
- 23 days ago
- Jeffersontown, KY (21 miles from Shelbyville, KY)
- 23 days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for Shelbyville, KY
Moving to Shelbyville, KY? Find some basic demographic data about Shelbyville, KY below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Shelbyville, KY
Highest Education Level
Customer Service Representatives in Shelbyville, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Willingness To Learn
- Sales Leadership
- Courteous
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Customer Relations
- Friendliness
- Retail
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Multitasking
- Spanish
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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